Paying Your National Fuel Gas Bill: A Comprehensive Guide

As a customer of National Fuel Gas Company, paying your bill is a straightforward process that can be completed in a few simple steps. This guide will outline the different methods you can use to pay your bill, as well as provide helpful information about payment plans and assistance programs.

Paying Your Bill Online

The fastest and most convenient way to pay your National Fuel Gas bill is through their online payment portal. To access the portal, visit the National Fuel Gas Company website and click on the “Make a Payment” button. From there, you will be prompted to log in to your account or create a new one if you don’t already have one. Once logged in, you can view your bill and make a payment using a credit or debit card.

Paying Your Bill by Phone

If you prefer to pay your bill over the phone, you can call National Fuel Gas Company’s customer service line at 1-800-365-3234. Have your account number and payment information ready, and a representative will assist you with the payment process.

Paying Your Bill by Mail

You can also pay your bill by mail using a check or money order. Simply send your payment to the address listed on your bill, and be sure to include your account number and the payment stub from your bill.

Payment Plans and Assistance Programs

National Fuel Gas Company offers several payment plans and assistance programs to help customers manage their energy costs. These include:

• Budget Billing: This plan allows you to spread your energy costs evenly throughout the year, making it easier to budget for your energy expenses.
• Smart Pay: This plan offers a discount for customers who sign up for automatic payments.
• HEAP: The Home Energy Assistance Program (HEAP) provides financial assistance to eligible customers to help them pay their energy bills.
• NJ SREC: The New Jersey Sustainable Real Estate Credit (SREC) program provides financial incentives to customers who install solar panels or other renewable energy systems.

Conversion to Natural Gas

If you’re interested in converting to natural gas, National Fuel Gas Company can help. They offer a conversion rebate program for eligible customers, as well as information on the benefits of natural gas and how to convert.

Meter Reading and Shared Meters

If you’re interested in submitting your meter reading or have questions about shared meters, National Fuel Gas Company has resources available to help. You can find information on their website or by contacting their customer service line.

Equipment and Vehicles

National Fuel Gas Company also offers a range of equipment and vehicles designed to help you save energy and reduce your carbon footprint. These include natural gas vehicles, natural gas equipment, and energy-efficient appliances.

Energy Efficiency Programs

National Fuel Gas Company offers several energy efficiency programs designed to help customers save energy and reduce their energy costs. These include the Energy Efficiency Program, the Energy Efficiency Rebate Program, and the Affordable Multifamily Energy Efficiency Program.

Energy Performance Reporting

National Fuel Gas Company is committed to helping their customers save energy and reduce their carbon footprint. They offer energy performance reporting to help customers track their energy usage and identify areas where they can improve their energy efficiency.

Start or Stop Service

If you’re moving or need to start or stop service, National Fuel Gas Company has resources available to help. You can find information on their website or by contacting their customer service line.

Landlord Program

If you’re a landlord, National Fuel Gas Company offers a program that can help you manage your energy costs and provide rebates for energy-efficient upgrades.

Excess Flow Valve Request

If you need to request an excess flow valve, National Fuel Gas Company has resources available to help. You can find information on their website or by contacting their customer service line.