SWEPCO Bill Pay: A Comprehensive Guide

As a customer of SWEPCO, paying your bill on time is essential to avoid any interruptions in your electricity service. In this guide, we will walk you through the process of paying your SWEPCO bill using the online portal and the Pay By Phone option. Additionally, we will provide you with information on payment assistance programs, ways to save money and energy, and much more.

Paying Your SWEPCO Bill Online

To pay your SWEPCO bill online, follow these simple steps:

1. Go to the SWEPCO website (www.swepco.com) and log in to your account using your username and password.
2. Click on the “Account Summary” tab to view your current bill.
3. Click on the “Pay Now” button to proceed with the payment.
4. Choose your preferred payment method – bank draft, credit/debit card, or e-check.
5. Enter your payment information and confirm the payment.
6. Print or save your receipt for future reference.

Paying Your SWEPCO Bill By Phone

To pay your SWEPCO bill by phone, follow these simple steps:

1. Call the SWEPCO Pay By Phone number at 1-866-371-2166.
2. Have your account number and payment information ready.
3. Follow the automated prompts to enter your payment information.
4. Confirm your payment and print or save your receipt.

Payment Assistance Programs

SWEPCO offers payment assistance programs to help customers who are struggling to pay their bills. These programs include:

1. Payment Arrangement: SWEPCO allows customers to set up a payment arrangement to pay their bill in installments.
2. Payment Extension: Customers can request a payment extension to delay their payment due date.
3. High Bill Help: SWEPCO offers assistance to customers with high bills due to extraordinary circumstances.

To apply for any of these programs, call SWEPCO’s customer service at 1-888-216-3523.

Ways to Save Money and Energy

SWEPCO offers various ways to help customers save money and energy. Here are some tips:

1. Turn off lights, appliances, and electronics when not in use.
2. Adjust your thermostat to save energy.
3. Use energy-efficient appliances and light bulbs.
4. Insulate your home to reduce heating and cooling costs.
5. Use power strips to eliminate standby power usage.

SWEPCO also offers rebates and incentives for customers who participate in energy-saving programs. To learn more, visit the SWEPCO website.

Managing Your Account

SWEPCO offers various ways to manage your account. Here are some options:

1. AutoPay: Set up automatic payments for your bill.
2. Paperless Billing: Opt for paperless billing to reduce clutter and save the environment.
3. Account Alerts: Set up alerts to notify you when your bill is due or when there are changes to your account.
4. Outage Alerts: Sign up for outage alerts to receive notifications when there are power outages in your area.

To manage your account, log in to the SWEPCO website or call customer service at 1-888-216-3523.

Conclusion

Paying your SWEPCO bill is now easier than ever with the online portal and Pay By Phone option. Additionally, SWEPCO offers various payment assistance programs, ways to save money and energy, and account management options. By taking advantage of these services, you can ensure that your electricity service remains uninterrupted and your energy costs are reduced.