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CPS Energy Bill Pay: A Comprehensive Guide

PAY BY PHONE · Residential Customers: Call (877) 257-1172 · Commercial Customers: Call (855) 290-7615

Ways to Pay My Bill

https://www.cpsenergy.com/en/customer-support/ways-to-pay-my-bill.html

As a CPS Energy customer, paying your energy bill on time is essential to avoid any inconvenience or penalty. With CPS Energy, you have various options to pay your bill, both online and offline. In this guide, we will discuss the different ways to pay your CPS Energy bill, the benefits of each method, and how to avoid any potential issues.

Online Payment Options

One Time Payment

CPS Energy offers a one-time payment option, which allows you to make a single payment without registering for an account. This option is ideal for customers who prefer not to create an account or who only need to make a one-time payment.

To make a one-time payment, follow these steps:

  1. Go to the One Time Payment page.
  2. Enter your account number and the amount you want to pay.
  3. Choose your preferred payment method, either a credit card or an electronic check.
  4. Follow the prompts to complete the payment process.

Manage My Account (MMA)

CPS Energy’s Manage My Account (MMA) is an online platform that allows you to manage your account, view your bills, and make payments. MMA is a secure and convenient way to take control of your energy bills.

To make a payment through MMA, follow these steps:

  1. Log in to your MMA account.
  2. Click on the “Pay My Bill” button.
  3. Choose your preferred payment method, either a credit card or an electronic check.
  4. Enter the amount you want to pay and follow the prompts to complete the payment process.

Benefits of Online Payment Options

There are several benefits to using CPS Energy’s online payment options:

Convenience

With online payment options, you can pay your bill anytime, anywhere, as long as you have an internet connection. You don’t have to worry about mail delays or waiting in line at a payment center.

Speed

Online payments are processed quickly, so you don’t have to wait for the payment to be processed and applied to your account.

Security

CPS Energy’s online payment systems are secure and use industry-standard encryption to protect your personal and financial information.

Eco-Friendly

By using online payment options, you’re reducing your carbon footprint and helping the environment by avoiding paper bills and payments.

Offline Payment Options

If you prefer not to use online payment options, CPS Energy offers several offline payment options:

Payment Centers

CPS Energy has several payment centers located throughout San Antonio, where you can pay your bill in person. You can find the nearest payment center by visiting the CPS Energy website.

Mail

You can mail your payment to the address listed on your bill. Make sure to include your account number and the payment stub from your bill.

Phone

You can also pay your bill over the phone by calling 210-353-4357. Have your account number and payment information ready.

Automatic Bank Draft

CPS Energy offers an automatic bank draft option, which allows your energy payments to be deducted automatically from your bank account. To set up automatic bank draft, visit the CPS Energy website.

Tips for Paying Your CPS Energy Bill

Here are some tips to help you avoid any issues when paying your CPS Energy bill:

You can get the most up-to-the-minute account information online anytime and it’s FREE! Check your balance, pay your bill, review your current and past

One Time Payment

FAQ

What is the phone number for CPS Energy pay bill?

PAY BY PHONE
  1. Residential Customers: Call (877) 257-1172.
  2. Commercial Customers: Call (855) 290-7615.

Does CPS Energy have a app?

THE CPS ENERGY HOME MANAGER MOBILE APP

The App has most of the features of the full web portal with an easy-to-use interface streamlined for mobile devices.

Where can I pay my CPS bill in person?

Other payment locations include:
  • H-E-B.
  • Woodforest National Bank.
  • Money Box/Speedy Cash.
  • Other retail stores.

Why is my CPS Energy bill so high this month?

Why? The primary reason is that with hotter temperatures, homes rely more on air conditioners to keep cool during the warmest time of the day, better known as peak hours. In response to higher demand, CPS Energy must produce more energy by running plants that are more expensive.

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