Paying Your MDC Bill: A Comprehensive Guide

Introduction

As a customer of The Metropolitan District (MDC), paying your utility bill on time is essential to avoid any inconvenience or late fees. MDC offers various payment methods to cater to your needs and preferences. In this guide, we will discuss the different ways to pay your MDC bill, including online, by phone, by mail, and in person. We will also cover the fees associated with each payment method and provide tips on how to avoid them.

Online Payment Methods

MDC offers two online payment methods: Self-Service One-Time and Recurring Payments, and KUBRA EZ-PAY Credit Card and Debit Payments.

Self-Service One-Time and Recurring Payments

The Self-Service portal is the easiest and most convenient way to pay your MDC bill online. You can make one-time or recurring payments with no fees. To enroll, visit the MDC website, click on the “Billing Services” tab, and select “Self-Service Portal.” Follow the prompts to create an account, and you’ll be able to manage your account, pay your bills, and sign up for one-time or recurring payments.

KUBRA EZ-PAY Credit Card and Debit Payments

KUBRA EZ-PAY is an authorized payment partner of MDC. You can pay your utility bill by credit card, debit card, or debiting your bank account using this service. However, fees apply for this service. To pay using KUBRA EZ-PAY, visit the MDC website, click on the “Billing Services” tab, and select “Pay My Bill.” Follow the prompts to enter your account number and select your preferred payment method.

Phone Payment Methods

If you prefer to pay your bill over the phone, you can use the MDC’s automated phone system. You can make automated credit card and debit payments by calling 860.278.7850. Fees apply for this service.

Mail Payment Methods

You can also pay your MDC bill by mail. To do this, send your payment to:

The Metropolitan District (MDC)
P.O. Box 990092
Hartford, CT 06199-0092

Please note that it may take several days for your payment to reach MDC, so be sure to send your payment well in advance of the due date to avoid any late fees.

In-Person Payment Methods

If you prefer to pay in person, you can do so at any of the following participating retailers: CVS, Dollar General, Family Dollar, and Seven Eleven. Payment can be made in cash only.

Payment Plans and Shutoffs

If you’re having trouble paying your MDC bill, you may be eligible for a payment plan. You can contact MDC’s Customer Service at 860.278.7850 to discuss your options. Please note that a late fee may apply if your account is not paid in full by the due date. Additionally, if your account is overdue, MDC may shut off your water service.

Tips and Tricks

Here are some tips and tricks to help you avoid late fees and make paying your MDC bill easier:

• Enroll in the Self-Service portal to make one-time or recurring payments with no fees.
• Consider automating your payments to ensure your bill is paid on time, every time.
• Keep your account information up to date to avoid any issues with your payment.
• If you’re having trouble paying your bill, contact MDC’s Customer Service to discuss your options.

Conclusion

Paying your MDC bill