KUB Bill Pay: A Comprehensive Guide

Knoxville Utilities Board (KUB) offers various payment options for its customers to pay their bills conveniently. In this guide, we will discuss the different payment methods, how to read your meter, and ways to save money on your utility bills.

Payment Options

KUB provides several payment options, including:

1. Automatic Bank Draft: AutoPay is a free, automatic bank draft option that ensures your bill will always be paid on time.
2. One-Time Bank Draft: SelectPay is a free, one-time transaction that is reflected on your KUB account immediately.
3. Pay with Credit Card: KUB has partnered with Paymentus to accept debit and credit card payments at no cost to you. Payment methods can be saved and managed for future use.
4. Pay In Person: KUB has partnered with PaySite and local retailers to allow you to pay in person in the Greater Knoxville area. Our payment location map will help you find your nearest location.
5. Mail: Mail your check or money order payable to “Knoxville Utilities Board” to:

P. O. Box 59029
Knoxville, TN 37950-9017

1. Phone: Pay by phone using our automated system by calling: 865-524-2911

How to Read Your Meter

Understanding how to read your meter is essential in keeping track of your energy consumption and avoiding any confusion in your billing statement. KUB provides a comprehensive guide on how to read your meter, available on their website.

Ways to Save Money

KUB offers several ways to save money on your utility bills. Here are some suggestions:

1. Paperless Billing: Paperless Billing is a safe and convenient way to receive and pay your bill electronically.
2. Round Up: Round your bill up to the next dollar to support weatherization for low-income households.
3. Efficiency: Take advantage of KUB’s energy efficiency programs to reduce your energy consumption and save money on your bills.
4. Billing Options: KUB offers various billing options, including Levelized Billing Plan, Manage Multiple Accounts, and Property Management Plan.

Frequently Asked Questions

1. What are the payment options available?: KUB offers various payment options, including automatic bank draft, one-time bank draft, pay with credit card, pay in person, mail, and phone.
2. How can I read my meter?: KUB provides a comprehensive guide on how to read your meter, available on their website.
3. How can I save money on my utility bills?: KUB offers several ways to save money on your utility bills, including paperless billing, rounding up, energy efficiency programs, and various billing options.
4. What should I do if I’m a victim of a scam?: If you feel you have been victimized, you should contact your local law enforcement agency’s non-emergency number to report the scam attempt.

Conclusion

In conclusion, KUB offers various payment options for its customers to pay their bills conveniently. It is essential to understand how to read your meter and take advantage of the ways to save money on your utility bills. If you have any questions or concerns, you can visit KUB’s website or contact their customer service center.