LUS Fiber Bill Pay: A Comprehensive Guide

Introduction

LUS Fiber, a subsidiary of Lafayette Utilities System, provides state-of-the-art fiber-optic services to residents and businesses in Lafayette, Louisiana. As a customer, you may need to pay your bills online, and this guide will walk you through the process of paying your LUS Fiber bill using the ESP portal.

Accessing the ESP Portal

To pay your LUS Fiber bill online, you need to access the ESP portal. You can do this by clicking on the “Pay Online” button on the LUS Fiber website (www.lus.org/bill-payment). This will take you to the ESP portal, where you can log in to your account and pay your bill.

Alternatively, you can access the ESP portal directly by visiting esp.lusfiber.com/esp/security/login.

Logging In to Your ESP Account

Once you are on the ESP portal, you need to log in to your account. You will need to enter your user name and password. If you are a new user, you can click on the “New Users” button to register for an account.

After logging in, you will be taken to your account dashboard, where you can view your bill and make a payment.

Paying Your LUS Fiber Bill

To pay your LUS Fiber bill, click on the “Make a Payment” button on your account dashboard. You will be taken to a secure payment page where you can enter your payment information.

You can pay your bill using a credit or debit card, or you can set up automatic bank drafts. If you choose to pay by credit or debit card, you will need to enter your card number, expiration date, and security code.

After entering your payment information, click on the “Submit” button to complete your payment. You will receive a confirmation email once your payment has been processed.

Troubleshooting Tips

If you encounter any issues while paying your LUS Fiber bill, here are some troubleshooting tips to help you:

• Make sure you are using the correct login credentials. If you have forgotten your user name or password, you can click on the “Forgot Username?” or “Forgot Password?” links to reset them.
• Check that your browser is compatible with the ESP portal. The portal works best with Google Chrome, Mozilla Firefox, or Microsoft Edge.
• Ensure that your pop-up blocker is turned off. Some browsers may block pop-ups, which can prevent you from accessing the payment page.
• If you are still having trouble, you can contact LUS Fiber’s customer service at (337) 993-4237 for assistance.

Conclusion

Paying your LUS Fiber bill online is a quick and easy process. By following the steps outlined in this guide, you can conveniently pay your bills from the comfort of your own home. If you encounter any issues, don’t hesitate to contact LUS Fiber’s customer service for assistance.