Penn Power Bill Pay: Easy and Affordable Ways to Pay Your Electric Bill

Are you struggling to pay your electric bill? Penn Power, a subsidiary of FirstEnergy Corp., offers various programs to help residential customers maintain their electric service and avoid service disconnection. In this article, we will discuss the available assistance programs and how to apply for them.

Payment Assistance Programs

Penn Power offers several payment assistance programs to help customers pay their electric bills. The programs include:

1. Pennsylvania Customer Assistance Program (PCAP)
   PCAP helps residential customers maintain electric service and eliminate their past-due balance. The program offers a budget plan, Equal Payment Plan (EPP), which helps to reduce the monthly budget bill or pay past-due balances. Customers who participate in PCAP will also receive credits on their bill, and their security deposit will be released and applied to their account.
2. Low-Income Home Energy Assistance Program (LIHEAP)
   LIHEAP is a federally funded grant program that helps customers pay their heating bills, and occasionally summer cooling bills. The program has two components: CASH and CRISIS. CASH provides a cash payment directly to the utility, while CRISIS provides a grant to help avoid shut-off of electric service.
3. Dollar Energy Fund
   The Dollar Energy Fund is an emergency hardship fund that helps residential customers who have suffered a recent financial hardship and need temporary help paying their electric bill.
4. WARM Program – Low Income Usage Reduction Program (LIURP)
   The WARM Program can help low-income customers lower their electric bills and keep their homes more comfortable in the winter and summer months. The program includes an in-home energy evaluation, energy-saving items installation, and energy-saving plan creation.

How to Apply for Assistance Programs

Applying for assistance programs is easy and can be done online, over the phone, or in person. Here’s how to apply for each program:

1. PCAP
   Apply online through PA Bill Assist, or contact Dollar Energy Fund at 888-282-6816, Option 3.
2. LIHEAP
   Apply online through Compass Website, or contact the Department of Human Services LIHEAP Hotline at 866-857-7095.
3. Dollar Energy Fund
   Apply online through Dollar Energy Website, or contact Dollar Energy at 888-282-6816.
4. WARM Program
   Apply online through PA Bill Assist, or contact FirstEnergy Human Service Department at 1-888-406-8074.

Special Arrangements

Penn Power offers special arrangements for customers who are at least 60 years old, receive a Social Security or pension check, or receive disability assistance. Customers can request an extended due date for their electric bill, which will be due after their check arrives.

Conclusion

Penn Power offers various payment assistance programs and special arrangements to help customers pay their electric bills. If you are struggling to pay your bill, consider applying for one of the programs mentioned above. Remember, it’s easy to apply, and you can do it online, over the phone, or in person. Don’t let financial hardship leave you in the dark. Reach out to Penn Power today and take advantage of their assistance programs.

FAQs

1. What is the Pennsylvania Customer Assistance Program (PCAP)?
   PCAP is a program that helps residential customers maintain electric service and eliminate their past-due balance. The program offers a budget plan, Equal Payment Plan (EPP), which helps to reduce the monthly budget bill or pay past-due balances.
2. What is the Low-Income Home Energy Assistance Program (LIHEAP)?
   LIHEAP is a federally funded grant program that helps customers pay their heating bills, and occasionally summer cooling bills. The program has two components: CASH and CRISIS.
3. What is the Dollar Energy Fund?
   The Dollar Energy Fund is an emer