Pay by Phone · Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). · Be sure to have your 16
Billing & Payment
https://www.amwater.com/kyaw/customer-service-billing/billing-payment-info/
As a customer of Kentucky American Water, paying your water bill is now more convenient than ever. With various payment options available, you can choose the method that suits you best. In this article, we will guide you through the different ways to pay your Kentucky American Water bill.
Pay Online through MyWater
The most convenient way to pay your Kentucky American Water bill is by logging into your MyWater account. With MyWater, you can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage, and compare it to your neighborhood average. To log in, visit MyWater Login and follow the prompts.
Once you are logged in, you can make a one-time payment using your bank account, or you can schedule automatic payments to avoid late fees. With Auto Pay, your bill will be paid on time, every time, on the date it is due. You can choose to have your monthly bill automatically applied to your credit card ($1.95 fee per transaction) or deducted directly from your checking or savings account (no additional charge). No stamps required. Enroll today on MyWater.
Pay by Phone
If you prefer to pay over the phone, you can call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express, or your bank account (Electronic Check). Be sure to have your 16-digit account number handy, which can be found on your bill. A $1.95 transaction fee applies.
Pay by Mail
You can also send a check or money order along with the payment stub to Kentucky American Water, P.O. Box 6029, Carol Stream, IL 60197-6029. No cash, staples, or paper clips, please.
Pay In Person
Kentucky American Water has partnerships with many authorized payment locations across the state. If you would like to make a payment in person, we strongly encourage customers to make payments only at the authorized payment locations found at the below link. Find your local payment location. Please note that payment locations and terms change periodically, and some locations charge for this service. Customers are encouraged to call the location first to verify they still accept payments for Kentucky American Water, as well as the fee information provided on this site. Please note these locations DO NOT accept payments by mail.
Third-Party Payments
If someone handles paying your bills, such as a relative, trustee, or social service organization, we can send a copy of your bill, as well as a reminder, past-due, and shut-off notices, to that third party. To add a third-party, visit MyWater or contact our customer service center at 1-800-678-6301, Monday through Friday, 7 a.m. to 7 p.m.
Invoices Available in Braille, Large Print, or Audio
Customers can request to receive their Kentucky American Water bill in Braille, large print, or as an audio file by contacting our Customer Service Center. Please note that customers requesting an alternate format will continue to receive their regular print format or paperless bill on time. The alternate formatted bill will be sent 7-10 business days after.
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MyWater
Log in to MyWater Online to:
- Pay your bill
- Check your account balance
- Turn your service on/off
- Sign up for alerts
- View your water usage
- Setup paperless billing
Log in to MyWater Online
Contact Us
Phone: 1-800-678-6301
Call 24/7 for any
View and pay your bill · Enroll in our Paperless Billing and Auto Pay programs · Check your account balance · Update your contact information · Sign up to receive
FAQ
What is the customer service number for American Water?
Where can I pay my water bill in Louisville Kentucky?
- Log into MyWater to: Make a one-time payment using your bank account. This service is free of charge. …
- To pay without registering for an account, visit amwater.com/billpay. Transaction fees apply for all payment methods. Be sure to have your account number handy.
Where can I pay my Iowa American water bill?
Credit card and e-Check payments can be made 24 hours a day, 7 days a week online. (e-Check payments may only be made online.) In addition, credit card payments may be made by phone by calling 1-800-272-9829.