Paying Your SD1 Bill: A Guide to Payment Options

As a customer of Sanitation District No. 1 (SD1) in Northern Kentucky, paying your bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, or in person, SD1 has you covered. In this guide, we will explore the different payment options and how to make a payment.

Online Payment Options

SD1 offers several online payment options, including Paymentus, which allows you to pay your bill without registering for an account. All you need is your account number from your paper bill. You can also register online to have your payments automatically withdrawn from your checking or savings account or automatically charged to your credit card.

To make an online payment, follow these steps:

1. Go to the SD1 website (www.sd1.org/174/Payment-Options) and click on the “Pay” button.
2. Choose your preferred payment method: Paymentus or Auto Withdrawal.
3. Enter your account number and follow the prompts to complete the payment process.

Phone Payment Option

SD1’s automated phone system, powered by Paymentus, is available 24/7 for customers to make payments over the phone. To make a payment by phone, call 844-508-3528 and follow the prompts. Payments are accepted over the phone using Visa, MasterCard, or Discover.

In-Person Payment Option

SD1 accepts payments in person at their main office during regular business hours, Monday through Friday, 8 a.m. to 4:30 p.m. The main office is located at 1045 Eaton Drive, Fort Wright, KY 41017. In-person payments can be made using cash, check, or credit card (Visa, MasterCard, or Discover).

Drop Box Payment Option

SD1 offers drop boxes at various locations throughout Northern Kentucky. Payments can be made using cash, check, or money order. Please note that only payments made at least five days prior to the due date can be processed.

E-Bill Payment Option

Customers can sign up to receive an e-bill by registering online. Once registered, you can pay your bill online without having to log in to your account.

Mail Payment Option

Payments can be made by mail using a check or money order. Please do not mail cash. Make sure to include your account number and bill stub with your payment. Mail your payment to:

SD1
P.O. Box 791705
Baltimore, MD 21279-1705

Convenience Fees

Please note that some payment options will include a convenience fee that is charged by and goes directly to Paymentus, SD1’s third-party vendor. The convenience fee chart can be found on the SD1 website.

FAQs

1. Can I make a partial payment?
   No, SD1 does not accept partial payments.
2. Can I use a credit card to pay my bill?
   Yes, SD1 accepts Visa, MasterCard, and Discover credit cards for payment.
3. Can I pay my bill in person?
   Yes, SD1 accepts in-person payments at their main office during regular business hours.
4. Can I pay my bill over the phone?
   Yes, SD1’s automated phone system is available 24/7 for customers to make payments over the phone.
5. Can I sign up for automatic payments?
   Yes, customers can sign up for auto withdrawal to have their payments automatically withdrawn from their checking or savings account or automatically charged to their credit card.

Conclusion

Paying your SD1 bill is easy and convenient with the various payment options available. Whether you prefer to pay