Paying Your Artesian Water Bill: Options and Information

Paying your Artesian Water bill has never been easier, with several options available to suit your needs. Whether you prefer to pay online, by phone, by mail, or in person, Artesian Water has got you covered. In this article, we will explore the various payment options, fees, and tips for paying your water bill efficiently.

Paying Online

Artesian Water offers an e-Billing service that allows you to securely view your bills and pay online. With e-Billing, you can eliminate paper bills, which is good for the environment. You can sign up for e-Billing today and enjoy the convenience of checking your bill online at any time.

To pay your bill online, you can use Artesian Water’s online payment system, Convenience Pay. This service is available 24/7, and you can use your credit, debit, or checking account to make a payment. There is a convenience fee per transaction.

Paying by Phone

If you prefer to pay your bill over the phone, you can call Convenience Pay’s toll-free number at 1 (833) 303-3773. This service is available 24/7, 365 days a year. Please have your Artesian Account ID or telephone number associated with your Artesian account, along with a credit card, debit card, or check to make a payment. There is a fee per transaction.

Paying by Mail

You can also pay your bill by mail using the envelope provided with your bill. Simply affix a stamp, include your bill stub, and mail it to Artesian Water, P.O. Box 15069, Wilmington, DE 19886-5069.

Paying in Person

If you prefer to pay in person, you can visit Artesian Water’s office Monday through Friday, 8:00 a.m. – 4:30 p.m. The office accepts cash, check, or money orders. The office is located at 664 Churchmans Road, Newark, DE 19702.

Payment Drop Box

If the office is closed, you can use the Payment Drop Box located to the left of the front doors at the Main Office in Newark.

Need Payment Assistance?

If you are having financial difficulties and need help paying your bill, please visit the following websites:

• Resources | Delaware 211
• mymdthink.maryland.gov

Emergencies and Shut-Off Valves

In case of an emergency, you can call Artesian Water’s emergency number at (800) 332-5114. If you need to shut off your water valve, you can call (302) 453-6930.

Start, Stop, or Move Service

If you need to start, stop, or move your water service, you can visit Artesian Water’s website or contact their customer service center.

Conclusion

Paying your Artesian Water bill is easy and convenient with various payment options available. You can choose to pay online, by phone, by mail, or in person. Remember to check your bill regularly and make payments on time to avoid any penalties or late fees. If you need assistance with payment, there are resources available to help.