City of Ruston Bill Pay: A Comprehensive Guide

The City of Ruston, Louisiana, offers its residents various options for paying their utility bills. Whether you prefer to pay online, by phone, or in person, this guide will walk you through the process step-by-step. Let’s dive in and explore the different payment methods available.

Online Payment Options

The City of Ruston offers an online bill pay service through its website. To access this service, visit the City of Ruston’s website (www.ruston.org/utility-billing) and click on the “Online Bill Pay” tab. From there, you can view your account balance, make payments, and manage your account.

To pay your utility bill online, you will need to have your account number and the last four digits of your social security number or federal ID number. You can pay using a Visa, Mastercard, or Discover credit card, or you can use an e-check. There is a convenience fee of 2.5% or $1.50 for using this service, whichever is greater.

Phone Payment Option

If you prefer to pay your utility bill over the phone, you can call the City of Ruston’s 24-hour automated payment line at 1-866-890-5755. Have your account number and payment information ready when you call. There is a convenience fee of 2.5% or $1.50 for using this service, whichever is greater.

In-Person Payment Options

If you prefer to pay your utility bill in person, you can do so at the City of Ruston’s Customer Service Department, located at City Hall – 401 N. Trenton Street. Office hours are Monday-Thursday, 8:00 am to 4:30 pm, and Friday, 8:00 am to 11:00 am.

You can pay with cash, check, or money order. There is a drop box located outside of City Hall for after-hours payments. Please note that there is a convenience fee of 2.5% or $1.50 for using this service, whichever is greater.

Other Payment Options

The City of Ruston also offers other payment options, including:

• Bank draft: You can set up automatic bank draft payments by submitting a Bank Draft Authorization Form.
• Mail: You can mail your payment to the City of Ruston at P.O. Box 307, Ruston, LA 71273-0307.

Tips and Reminders

• Make sure to have your account number and payment information ready when paying your utility bill.
• There is a convenience fee for using the online, phone, and in-person payment options.
• You can view your account balance and make payments 24/7 through the City of Ruston’s online bill pay service.
• If you have any questions or concerns about your utility bill, you can contact the City of Ruston’s Customer Service Department at 318-251-8621.

Conclusion

Paying your utility bill with the City of Ruston is easy and convenient. With various payment options available, you can choose the method that works best for you. Whether you prefer to pay online, by phone, or in person, the City of Ruston has you covered. Remember to have your account number and payment information ready, and don’t hesitate to contact the Customer Service Department if you have any questions or concerns.