Paying Your MSEB Bill Online: A Comprehensive Guide

Introduction

In this guide, we will walk you through the process of paying your MSEB bill online using the Web Self Service (WSS) facility provided by Maharashtra State Electricity Distribution Company Limited (MSEDCL). We will cover the step-by-step procedure for registering, logging in, and paying your bill online. Additionally, we will provide you with information on how to track your payment history, raise service requests, and access other useful features available on the WSS portal.

Registering on WSS

To start using the WSS portal, you need to register yourself as a new user. Follow these steps to register:

1. Go to the WSS portal (https://wss.mahadiscom.in/wss/wss?uiActionName=getHome&Lang=English) and click on the “New User Registration” button.
2. Enter your login credentials, including your username, password, and confirm your password.
3. Enter your email address and mobile number.
4. Choose three security questions and provide their answers.
5. Click on the “Submit” button.

Once you have successfully registered, you will receive an email with your login credentials. Use these credentials to log in to the WSS portal and access your account.

Logging In to WSS

To log in to the WSS portal, follow these steps:

1. Go to the WSS portal (https://wss.mahadiscom.in/wss/wss?uiActionName=getHome&Lang=English) and click on the “Login” button.
2. Enter your login credentials, including your username and password.
3. Click on the “Login” button.

Paying Your Bill Online

To pay your MSEB bill online, follow these steps:

1. Log in to the WSS portal using your login credentials.
2. Click on the “My Account” button.
3. Select the consumer number for which you want to pay the bill.
4. Click on the “Pay Bill” button.
5. Choose the payment method (online payment or offline payment) and click on the “Proceed” button.
6. Enter the payment details and click on the “Submit” button.
7. You will receive a confirmation message on your registered mobile number and email address.

Tracking Payment History

To track your payment history, follow these steps:

1. Log in to the WSS portal using your login credentials.
2. Click on the “My Account” button.
3. Select the consumer number for which you want to view the payment history.
4. Click on the “Payment History” button.
5. You can view your previous payments, including the payment date, amount, and status.

Raising Service Requests

To raise a service request, follow these steps:

1. Log in to the WSS portal using your login credentials.
2. Click on the “My Account” button.
3. Select the consumer number for which you want to raise the service request.
4. Click on the “Service Request” button.
5. Choose the type of service request (e.g., new connection, change of load, etc.).
6. Enter the required details and click on the “Submit” button.
7. You will receive a confirmation message on your registered mobile number and email address.

Other Features on WSS

The WSS portal offers several other features that you may find useful. These include:

• Viewing your consumer information, including your consumer number, name