Pay Online. Click My Account on any page of our site to pay your bill with a credit card, debit card or eCheck. OMU accepts VISA, MasterCard
Payment Methods
https://omu.org/payment-methods/
As a customer of Owensboro Municipal Utilities (OMU), paying your bills on time is essential to avoid any interruptions in your utility services. Fortunately, OMU offers various payment methods to make it convenient for you to settle your bills. In this guide, we will discuss the different ways to pay your OMU bills, as well as some useful information about automatic bill pay, payment assistance, billing options, understanding your bill, and how to read your meter.
Payment Methods
OMU provides several payment methods for your convenience. You can choose the option that best suits your needs and lifestyle.
Pay Online
You can pay your bill online through My Account on any page of the OMU website. Simply click on the “My Account” button and log in to your account using your username and password. Once logged in, you can view your usage and account status, and make a payment using a credit card, debit card, or eCheck. This service is available 24/7.
Quick Pay
If you don’t have a My Account login, you can still make a payment quickly and easily using the Quick Pay feature. Simply visit the My Account page and click on the “Quick Pay” button. Enter your account number and the amount you want to pay, and then select your payment method (credit card, debit card, or eCheck). This service is also available 24/7.
Pay by Phone
You can call 270-926-3200, Option 1, to pay your bill over the phone using a check, credit card, or debit card. This service is available 24/7.
Pay in Person
You can pay your bill in person at the OMU Customer Service Center located at 2070 Tamarack Road, Owensboro, KY 42303. You can also pay your bill at any Independence Bank branch by providing a current billing statement.
Pay by Mail
If you prefer to pay by mail, you can send a check along with your monthly statement to:
OMU Customer Service Center
P.O. Box 806
Owensboro, KY 42302-0806
Automatic Bill Pay
OMU offers an automatic bill pay option, which allows you to automatically deduct the full amount of your combined services bill from your checking account each month. This service is free and convenient, and it ensures that your bills are paid on time, avoiding any late fees or penalties. You can sign up for automatic bill pay through My Account or by contacting OMU’s customer service department.
Payment Assistance
If you’re having trouble paying your OMU bill, there are payment assistance options available. You can contact OMU’s customer service department to discuss your options, such as setting up a payment plan or receiving financial assistance.
Billing Options
OMU offers several billing options to suit your needs. You can choose to receive a paper bill, an e-bill, or a text message notification when your bill is due. You can also opt for automatic bank draft, which automatically deducts the full amount of your combined services bill from your checking account each month.
Understanding Your Bill
OMU provides a guide to understanding your bill, which includes information on the itemized charges on your bill. You can view this guide on the OMU website or contact OMU’s customer service department for assistance.
How to Read Your Meter
OMU also provides information on how to read your meter. This is useful in case you need to monitor your usage or detect any issues with your meter. You can find
If you have questions about your OMU Combined Services billing statement, please call Customer Service at 270-926-3200. You can also manage your account and