Fort Wayne City Utilities Bill Pay: A Guide to Convenient Payment Options

As a resident or business owner in Fort Wayne, Indiana, it’s important to stay on top of your City Utilities bills to avoid late fees and penalties. The good news is that there are several convenient ways to pay your bill, making it easy to stay up-to-date on your payments. In this guide, we’ll explore the various payment options available to you, so you can choose the method that works best for your needs.

Immediate 24/7 Payment Options

Pay Online

Visit the Payment Portal

To Use the Customer Portal — You will need to register using your customer and account number when you use the site for the first time.

EBilling — You can enroll in eBilling through the customer portal.

Pay by Phone

Call (260) 427-1222 to pay your bill over the phone using your credit or debit card. Have your account number and payment information ready.

Pay at a Payment Center

Visit one of the following payment centers to pay your bill in person:

• City Utilities, 200 East Berry Street, Fort Wayne, IN 46802
• Aboite Township, 11321 Aboite Center Road, Fort Wayne, IN 46804
• Waynedale, 2727 Lower Huntington Road, Fort Wayne, IN 46819

Bring your payment stub and payment in the form of cash, check, or money order.

Other Payment Options

Mail a Payment

Send a check or money order with your payment stub to:

City Utilities
200 East Berry Street
Fort Wayne, IN 46802

Make sure to include your account number on the check or money order.

Automatic Bank Draft

Sign up for Automatic Bank Draft to have your payment automatically deducted from your bank account each month. Complete the Automatic Bank Draft Form and return it to City Utilities with a voided check.

In Person at a Bank

You can also pay your bill in person at any of the following banks:

• 1st Source Bank
• 3Rivers Federal Credit Union
• Bank of America
• Chase Bank
• Citizens Bank
• Fifth Third Bank
• KeyBank
• PNC Bank
• Wells Fargo

Bring your payment stub and payment in the form of cash, check, or money order.

Frequently Asked Questions

1. Can I pay my bill online?
   Yes, you can pay your bill online through the City Utilities customer portal.
2. Can I pay my bill over the phone?
   Yes, you can pay your bill over the phone by calling (260) 427-1222.
3. Can I pay my bill in person?
   Yes, you can pay your bill in person at City Utilities, Aboite Township, or Waynedale payment centers.
4. Can I set up automatic payments?
   Yes, you can sign up for Automatic Bank Draft to have your payment automatically deducted from your bank account each month.
5. Can I pay my bill at a bank?
   Yes, you can