How to Pay Your ABCWUA Bill: A Comprehensive Guide

Introduction

As a customer of the Albuquerque Bernalillo County Water Utility Authority (ABCWUA), paying your bill on time is essential to avoid any inconvenience or penalties. In this guide, we will walk you through the various ways to pay your ABCWUA bill, including online, by phone, by mail, and in person. We will also discuss the different payment options available and provide tips on how to save money on your water bill.

Online Payment

The ABCWUA offers an online payment system that allows you to pay your bill quickly and conveniently. To make an online payment, follow these steps:

1. Go to the ABCWUA website (www.abcwua.org) and click on the “Customer Service” tab.
2. Click on “How Can I Pay My Bill” and select “Online” from the drop-down menu.
3. Sign in to your account or create a new profile if you haven’t already.
4. Select the payment option that suits you best:
   • Bank Draft: This option allows the ABCWUA to debit your bank account each month to pay your bill in full.
   • Guest Pay: This option allows you to make a one-time payment using a credit or debit card.
   • Recurring Payments: This option allows you to set up recurring payments for your bill, either monthly or bi-monthly.
5. Enter your payment information and confirm your payment.

Phone Payment

If you prefer to pay your bill over the phone, you can call the ABCWUA’s customer service line at 842-WATR (9287) and select Option 2. Have your account number and payment information ready when you call.

Mail Payment

You can also pay your bill by mail. Send your payment to:

ABCWUA
PO Box 27226
Albuquerque NM 87125

Please include your account number and payment information with your check or money order.

In-Person Payment

If you prefer to pay your bill in person, you can do so at the ABCWUA’s customer service center located at 1441 Mission Ave. NE, Albuquerque, NM 87107. The lobby hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.

Payment Options

The ABCWUA offers several payment options to suit your needs:

• Bank Draft: This option allows the ABCWUA to debit your bank account each month to pay your bill in full.
• Recurring Payments: This option allows you to set up recurring payments for your bill, either monthly or bi-monthly.
• Credit/Debit Card: You can use a credit or debit card to make a one-time payment online or over the phone.
• Check/Money Order: You can mail a check or money order with your payment coupon to the ABCWUA.

Tips to Save Money on Your Water Bill

Here are some tips to help you save money on your water bill:

• Fix leaks promptly to avoid wasting water and money.
• Use water-efficient appliances and fixtures to reduce your water usage.
• Water your lawn and garden in the early morning or evening to reduce evaporation.
• Use a rain barrel to collect rainwater for non-potable uses.
• Consider installing a greywater system to reuse water from sinks, showers, and washing machines.

Conclusion

Paying your ABCWUA bill is easy and convenient with the various payment options available. Remember to sign up for recurring payments or bank draft to avoid forgetting to pay your bill on time. Take advantage of the online payment system, phone payment, mail payment, and in-person payment options to suit your needs. By following these tips, you can save money on your water bill