As an Austell Natural Gas System customer, paying your gas bill online is a convenient and secure option. In this guide, we will walk you through the simple steps to pay your bill online, explore the various payment methods available, and answer some frequently asked questions.

Paying Your Bill Online

To pay your bill online, follow these easy steps:

1. Go to the Austell Natural Gas System website at www.austellgas.com.
2. Click on the “Pay Bill” button located on the top right corner of the page.
3. Select “Pay Online” from the drop-down menu.
4. Enter your account number and billing zip code to access the online payment server.
5. Choose your preferred payment method: credit card, debit card, ATM card, e-check, PayPal, or Venmo.
6. Follow the prompts to complete your payment.

Payment Methods

Austell Natural Gas System offers various payment methods to suit your needs. You can choose from the following options:

1. Credit Card: Visa, Mastercard, and Discover are accepted.
2. Debit Card: You can use your debit card to make a payment.
3. ATM Card: You can use your ATM card to make a payment.
4. E-check: You can use your checking account to make a payment.
5. PayPal: You can use your PayPal account to make a payment.
6. Venmo: You can use your Venmo account to make a payment.

Frequently Asked Questions

Here are some frequently asked questions related to paying your Austell Gas bill online:

1. Is there a fee for paying my bill online?
   No, there is no fee for paying your bill online.
2. Can I make a partial payment?
   No, you cannot make a partial payment. You must pay the full amount due.
3. Can I set up automatic payments?
   Yes, you can set up automatic payments through the Austell Natural Gas System website.
4. Can I pay by phone?
   Yes, you can pay by phone by calling (770) 948-1841, option 1.
5. Can I pay by mail?
   Yes, you can pay by mail by sending a check or money order to:
   Austell Natural Gas System
   P.O. Box 3008
   Austell, GA 30106
6. Can I pay in person?
   Yes, you can pay in person at the Austell Natural Gas System office located at:
   1000 South Cobb Drive
   Austell, GA 30106

Conclusion

Paying your Austell Gas bill online is a quick and easy process. With various payment methods available, you can choose the option that suits you best. If you have any questions or concerns, you can contact the Austell Natural Gas System customer service team for assistance.