Black Hills Energy Bill Pay: A Comprehensive Guide

Black Hills Energy, a part of Black Hills Corporation, offers several convenient options for customers to pay their energy bills. In this guide, we will explore the various payment options, billing options, and ways to understand your bill. We will also discuss payment assistance programs and ways to help your neighbors in need.

Payment Options

Black Hills Energy provides several payment options to suit your lifestyle. You can choose from the following options:

1. Online Payment

You can pay your bill online through Black Hills Energy’s guest pay portal. Simply visit the Black Hills Energy Guest Pay page, enter your account number, and make a payment using your credit or debit card.

2. Automatic Bank Draft

You can also set up automatic bank draft to pay your bill. Fill out the Automatic Bank Draft Form and return it to Black Hills Energy. Once enrolled, your bank will automatically deduct the amount of your energy bill from your account each month.

3. Pay by Phone

You can also pay your bill over the phone by calling Black Hills Energy’s customer service number at 1-800-211-8121. Have your account number ready, and follow the prompts to make a payment using your credit or debit card.

4. Mail a Payment

If you prefer to pay by mail, you can send a check or money order to Black Hills Energy’s payment address. Be sure to include your account number and the payment stub from your bill.

5. In-Person Payment

You can also make a payment in person at a Black Hills Energy location. Find a location near you by visiting the Black Hills Energy Locations page.

Billing Options

Black Hills Energy offers several billing options to choose from. You can select a billing option that works best for you:

1. Paperless Billing

Paperless billing sends your bill to your email instead of your mailbox. Sign up for paperless billing by logging into your online account and selecting “Paperless Billing” under the “Account” menu.

2. Auto-Pay

Auto-pay automatically deducts the amount of your energy bill from your bank account each month. Sign up for auto-pay by logging into your online account and selecting “Auto-Pay” under the “Account” menu.

3. Budget Billing

Budget billing spreads your energy costs evenly throughout the year. Black Hills Energy will estimate your annual energy usage and divide it into 12 equal payments. Sign up for budget billing by logging into your online account and selecting “Budget Billing” under the “Account” menu.

Understanding Your Bill

Black Hills Energy’s new bill design makes it easier to understand your energy costs. The bill includes the following information:

1. Account Information

Your account number, service address, and billing address are located at the top of the bill.

2. Billing Information

The billing information section includes the date range of your energy usage, the amount of energy used, and the cost of that energy.

3. Energy Usage

The energy usage section shows your energy usage in kilowatt-hours (kWh) and compares it to the previous year’s usage.

4. Charges

The charges section breaks down the cost of your energy usage, delivery charges, and any other fees.

5. Payment Information

The payment information section includes your payment due date, payment amount, and the amount of any late fees.

Payment Assistance

Black Hills Energy