City of Phoenix Water Bill Pay: A Comprehensive Guide

The City of Phoenix offers various options for residents to pay their water bills. In this guide, we will explore the different payment methods and provide step-by-step instructions on how to pay your water bill online, by phone, or in person.

Pay City Services Bill Online

The City of Phoenix provides an online payment system for residents to pay their water bills. To access the payment system, visit the City of Phoenix’s website (www.phoenix.gov) and click on the “Pay It” tab. From there, select “City Services Bill” and follow the prompts to enter your account number and service address.

Alternatively, you can directly access the payment system through the URL paycityservices.phoenix.gov.

Once you have entered your account information, you will be prompted to enter your payment information. The system accepts various payment methods, including credit and debit cards. Please note that enhanced security practices are in effect, which require an email address and credit card CCV number (the 3-digit number located on the back of your credit card) when making credit card payments.

If your account is about to be shut off or has been shut off for delinquency, you cannot pay your bill online. In this case, you can call the City of Phoenix’s customer service at 602-262-6251 during regular business hours.

Pay City Services Bill by Phone

To pay your water bill by phone, call the City of Phoenix’s customer service at 602-262-6251 during regular business hours. Have your account number and payment information ready when you call. The system accepts various payment methods, including credit and debit cards.

Pay City Services Bill In Person

You can also pay your water bill in person at one of the City of Phoenix’s pay stations. The pay stations are located at:

• City Hall, 200 W. Washington St., Phoenix, AZ 85003
• Phoenix City Hall, 200 W. Washington St., Phoenix, AZ 85003
• Water Utilities, 4141 N. 31st Ave., Phoenix, AZ 85016

Please note that the pay stations accept cash, check, or money order payments only. No credit or debit cards are accepted.

Frequently Asked Questions

1. Can I pay my water bill online?
   Yes, you can pay your water bill online through the City of Phoenix’s website or by accessing the payment system directly through paycityservices.phoenix.gov.
2. Can I pay my water bill by phone?
   Yes, you can pay your water bill by phone by calling the City of Phoenix’s customer service at 602-262-6251 during regular business hours.
3. Can I pay my water bill in person?
   Yes, you can pay your water bill in person at one of the City of Phoenix’s pay stations.
4. What forms of payment are accepted online?
   The online payment system accepts various payment methods, including credit and debit cards.
5. What forms of payment are accepted by phone?
   The phone payment system accepts various payment methods, including credit and debit cards.
6. What forms of payment are accepted in person?
   The pay stations accept cash, check, or money order payments only. No credit or debit cards are accepted.

Conclusion

In conclusion, the City of Phoenix offers various options for residents to pay their water bills, including online, by phone, and in person. To pay your water bill online, visit the City of Phoenix’s website and follow the prompts to enter your account number and payment information. You can also pay your water bill by phone or in person at one of the City of Phoenix’s pay stations. Remember to have your account number and payment information ready when making a payment.