CWL Bill Pay: Easy and Convenient Options for Customers

Introduction

As a customer of Jonesboro City Water & Light (CWL), paying your bill is now easier and more convenient than ever. With various options available, you can choose the method that suits you best. In this article, we will discuss the different ways to pay your CWL bill, including online, phone, and mail options. We will also provide information on the payment extensions and drop-off locations for your convenience.

Online Bill Pay

The most convenient way to pay your CWL bill is through their online bill pay system. By simply visiting the CWL website (www.jonesborocwl.org), you can pay your bill with just a few clicks. You will need to have your account number and the amount due to make the payment.

To pay your bill online, follow these steps:

1. Go to the CWL website (www.jonesborocwl.org)
2. Click on the “Pay Bill Online” button
3. Enter your account number and the amount due
4. Choose your payment method (credit/debit card or bank draft)
5. Follow the instructions to complete the payment process

Phone Payment

If you prefer to pay your bill over the phone, CWL offers a 24/7 payment line at 1-855-288-0680. Have your account number and payment information ready, and follow the prompts to make your payment.

Mail Payment

If you prefer to pay your bill by mail, you can send a check or money order to the following address:

P.O. Box 1289
Jonesboro, AR 72403-1289

Please make sure to include your account number and the amount due with your payment.

In-Person Payment

If you prefer to pay your bill in person, CWL has a drop-off location at 400 East Monroe Ave., Jonesboro, AR 72401. You can drop off your payment in the form of a check or money order, along with your account number and the amount due.

Payment Extensions

If you need a little more time to pay your bill, CWL offers payment extensions. You can request a payment extension by calling 870-930-3300 or by logging into your account online.

FAQs

1. Can I pay my bill using a credit card?
   Yes, you can pay your bill using a credit or debit card through the online bill pay system or over the phone.
2. Is there a fee for paying my bill online or over the phone?
   Yes, there is a convenience fee for using these payment methods.
3. Can I set up automatic payments for my CWL bill?
   Yes, you can set up automatic bank draft payments through the online bill pay system.
4. Is my personal and payment information secure when paying online or over the phone?
   Yes, CWL uses secure servers and encryption to protect your personal and payment information.

Conclusion

Paying your CWL bill is now easier and more convenient than ever. With various payment options available, you can choose the method that suits you best. Whether you prefer to pay online, over the phone, or by mail, CWL has you covered. Don’t forget to take advantage of payment extensions and drop-off locations for your convenience.