Paying Your Electric Bill in Denton: A Guide

Introduction

As a resident of Denton, Texas, you have several options for paying your electric bill. The City of Denton offers various methods to make it easy and convenient for you to settle your utility bills. In this guide, we will explore the different payment options available and provide you with step-by-step instructions on how to pay your electric bill in Denton.

Payment Options

The City of Denton offers several payment options for your electric bill:

1. Pay Online: You can pay your electric bill online using the City of Denton’s website. To do this, you will need to create a website account, which will allow you to manage notification subscriptions, save form progress, and more. Once you have created an account, you can pay your bill using electronic checks (eCheck), credit cards (Visa, MasterCard, Discover), and ATM/debit cards.
2. Pay as You Go: With the MyUsage app, you can pay as much as you want, whenever you want, and however you want. This option allows you to track your utility usage and shows how much money you have left on your prepaid account. You can add money to your account using the MyUsage app, online at the MyUsage website, or by calling MyUsage at (855) 274-1340.
3. Budget Billing: Budget Billing allows eligible residential customers to pay the same amount each month, regardless of the weather. To sign up for Budget Billing, call (940) 349-8700.
4. By Mail: You can mail your payment to: City of Denton, P.O. Box 660150, Dallas, TX 75266-0150. Remember to detach your payment stub from your bill and include it with your payment.
5. By Phone: You can pay your bill by phone by calling Customer Service at (940) 349-8700. The deaf and hearing impaired may contact Customer Service by calling the Texas Relay Service (TDD) at (800) 735-2989 and connecting to your main line at (940) 349-8700.
6. Drop Box: There are two drop box payment locations at City Hall East, located at 601 E. Hickory St. Personal checks, money orders, or cashier’s checks are accepted. Please do not put cash in the drop boxes.

How to Pay Your Electric Bill Online

To pay your electric bill online, follow these steps:

1. Go to the City of Denton’s website at www.cityofdenton.com/325/Payment-Options.
2. Click on “Pay Online” and create a website account if you don’t already have one.
3. Once you have created an account, click on “Pay My Bill” and select “Electric” as the account type.
4. Enter your account number and click “Next.”
5. Select your preferred payment method (eCheck, credit card, or ATM/debit card) and enter your payment information.
6. Review your payment details and click “Submit.”
7. Print or save your receipt for your records.

How to Pay Your Electric Bill by Phone

To pay your electric bill by phone, follow these steps:

1. Call Customer Service at (940) 349-8700.
2. Follow the prompts to make a payment using your credit card or ATM/debit card.
3. Have your account number and payment information ready.
4. Follow the instructions provided by the automated system to complete your payment.

How to Pay Your Electric Bill by Mail

To pay your electric bill by mail, follow these steps:

1