Paying Your ECUA Bill: A Guide to Easy and Convenient Options

As an ECUA customer, paying your bill on time is essential to ensure uninterrupted service. With ECUA, you have various options to choose from, making it easy and convenient for you to pay your bill. This guide will explore the different methods you can use to pay your ECUA bill.

Online Bill Pay

The easiest and most convenient way to pay your ECUA bill is through online bill pay. You can access your account and pay your bill online using your computer, tablet, or smartphone. To pay your bill online, follow these steps:

1. Go to the ECUA website (www.ecua.fl.gov) and click on the “My Bill” tab.
2. Sign in to your account using your username and password.
3. Click on the “View Bill” button to see your current bill.
4. Select the payment method you want to use, such as credit card, debit card, or e-check.
5. Enter the required information for your chosen payment method.
6. Confirm your payment information and submit your payment.

Phone Payment

If you don’t have access to the internet or prefer to pay over the phone, you can call the ECUA’s customer service number at 1-855-329-0911. Have your account number and payment information ready, and follow the prompts to make your payment. A convenience fee of $1.45 applies for using this service and will be charged to your bank, credit card, or debit card account.

Mail Payment

If you prefer to pay by mail, you can send your payment to the ECUA’s mailing address: ECUA, P.O. Box 18870, Pensacola, FL 32523-8870. Make sure to include your account number and payment information with your check or money order.

In-Person Payment

You can also pay your ECUA bill in person at the ECUA Customer Service Office located at Ellyson Industrial Park. Drive-thru service is available for your convenience.

Pre-Authorized Checking Program

The Pre-Authorized Checking (PAC) Program is a convenient option that allows for the automatic transfer of funds from your bank account to pay your bill. As an ECUA customer, you are invited to use this program to pay your bill. To sign up for the PAC program, follow these steps:

1. Go to the ECUA website (www.ecua.fl.gov) and click on the “My Bill” tab.
2. Sign in to your account using your username and password.
3. Click on the “PAC Program” button.
4. Fill out the required information, including your bank account number and routing number.
5. Confirm your enrollment in the PAC program.

Once you’ve signed up for the PAC program, your bill will be automatically deducted from your bank account each month.

Conclusion

Paying your ECUA bill is easy and convenient with the various payment options available. Whether you choose to pay online, over the phone, by mail, or in person, ECUA has made it simple and secure for you to keep your account up to date. If you have any questions or concerns about your ECUA bill, don’t hesitate to contact the ECUA customer service team.