Fox Metro Bill Pay: A Guide to Payment Methods

If you’re a resident of Aurora, North Aurora, Boulder Hill, Montgomery, Oswego, Sugar Grove, or portions of Yorkville and Batavia, you’re likely a customer of Fox Metro Water Reclamation District. As a customer, it’s important to know how to pay your bill quickly and easily. In this guide, we’ll cover the various payment methods available to Fox Metro customers.

Online Account Access and Internet Payments

One of the easiest ways to pay your Fox Metro bill is through their online account access and internet payments system. To get started, you’ll need to enroll in the system, which requires your most recent billing statement. Once enrolled, you’ll be able to view your account information and make electronic payments using your credit/debit card or bank account.

You’ll also have the option to stop receiving paper bills and set up automatic payments. This ensures that your payments are made on time, every time. Plus, you’ll be able to view your account information and payment history at any time.

Walk-Up Payments

If you prefer to pay in person, Fox Metro offers walk-up payments at their Administration Building, located at 682 State Route 31, Oswego, Illinois. The Customer Relations Department office is open from 8:00 AM through 4:30 PM, Monday through Friday.

After hours payments can be made by placing a check or money order, with the billing stub attached, in a sealed envelope and then depositing the envelope in their 24-hour drop-box near the front door of the building.

Phone Payments

Another convenient option for paying your Fox Metro bill is their toll-free automated phone payment system. All you need is your “PIN number” and “Customer ID,” which can be found in the upper-right corner of your bill.

Using this system, you can make payments anytime, day or night, using your credit/debit card or bank account. And the best part? There’s no fee for this service. Simply call 1-855-548-2896 to get started.

In-Person Payments

If you prefer to pay in person, you can do so at the Fox Metro Administration Building during regular business hours. Simply bring your billing stub and payment, and a customer service representative will assist you.

Payment Methods

Fox Metro currently accepts payments through the following methods:

• Cash
• Check
• Credit/Debit Card (VISA, Mastercard, or Discover)
• Automatic Payments (set up online using a Credit/Debit Card or your Checking/Savings account)

Reconnection Procedures

If your water service has been disconnected due to non-payment, you’ll need to follow Fox Metro’s reconnection procedures. First, you’ll need to pay all past due balances and fees in full. Then, you’ll need to contact Fox Metro to request that your water service be restored.

It’s important to note that personal checks will not be accepted for reconnection payments. You’ll need to use a customer service representative in person or via telephone to make your payment.

Frequently Asked Questions

Q: Can I make a partial payment on my Fox Metro bill?
A: No, Fox Metro does not accept partial payments.

Q: Can I pay my Fox Metro bill using a credit/debit card over the phone?
A: Yes, you can use the automated phone payment system to make a payment using your credit/debit card.

Q: How do I set up automatic payments for my Fox Metro bill?
A: You can set up automatic payments online using your credit/debit card or bank account.

Q: Can I pay my Fox Metro bill in person?
A: Yes, you can pay your bill in person at the Fox Metro Administration Building during regular business