Pay your balance in person at a Western Union® agent location. Call 1-800-700-9021 to find the authorized agent location nearest you. Western Union assesses a
Payment Options
https://gng.com/shop-for-service/payment-options.php
As a customer of Georgia Natural Gas, paying your bill on time is crucial to avoid any interruptions in your service. With GNG, you have various payment options to choose from, both online and offline. This guide will take you through the different payment methods, so you can select the one that suits you best.
Pay Online
The most convenient way to pay your GNG bill is by using their online payment system. You can access this system through their website (https://gng.com/shop-for-service/payment-options.php) or through your My GNG account (https://gng.com/my-gng.php).
To pay online, follow these steps:
- Log in to your My GNG account or visit the GNG website.
- Click on “Pay Now” or “Shop for Service.”
- Select the type of payment method you want to use (bank account, credit card, or debit card).
- Enter your account number and the amount you want to pay.
- Fill in the required information for your chosen payment method.
- Review your details and submit your payment.
Pay by Mail
If you prefer to pay by mail, you can send a check or money order to the address below:
Georgia Natural Gas
Attention: Payment Center
PO Box 71245
Charlotte, NC 28272-1245
Please make sure to include your account number and the payment stub from your bill. Note that it may take up to two business days for your payment to be credited to your account.
Pay in Person/Walk-In
If you want to pay in person, you can visit a GNG customer service location near you. You can find the nearest location by calling 1-800-700-9021. Simply present your bill and payment, and the customer service representative will assist you with the payment process.
Pay by Text
GNG also offers a convenient payment option through text message. To enroll in this service, text “PAY” to 474747. You will receive a reply with a link to register for the service. Once you’re registered, you can pay your bill by texting the amount you want to pay to 474747. Message and data rates may apply, but GNG does not charge a fee for text message payments.
Pay by Phone
Another option is to pay over the phone using the SpeedPay® service. Just call 1-800-218-4926 and follow the recorded instructions. Please note that SpeedPay® assesses a processing fee for each transaction. Your payment may take up to two business days to be credited to your account.
Automatic Payments
To avoid missed payments, you can opt for automatic payments using a bank account or credit card. Just log in to your My GNG account and select “Automatic Payments” to set up this service.
Energy Assistance Options
If you’re having trouble paying your bill, GNG offers financial assistance options. Please visit atlantagaslight.com/residential/energy-assistance for a comprehensive list of energy assistance options.
Contact Us
For any questions or concerns regarding your bill or payment options, you can contact GNG’s customer service at 770.850.6200 or 1.877.850.6200 (Monday – Friday, 7AM – 8PM, and Saturday, 8AM – 5PM).
To report a gas leak or emergency, call 770.907.4231 (inside metro Atlanta) or 1.877.427.4321 (outside metro Atlanta).
Conclusion
Paying your GNG bill is easy and convenient with the various payment options available. Choose the method that suits you best and never miss a payment again. If you have any questions
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