Grande Bill Pay: Your Complete Guide

As a Grande customer, paying your bill on time is essential to avoid any interruptions in your service. With several payment options available, you can choose the method that suits you best. In this article, we will discuss the various ways to pay your Grande bill, including online, mobile, phone, mail, and in-person payments.

Pay Online in the MyGrande Customer Center

One of the most convenient ways to pay your Grande bill is through the MyGrande Customer Center. Here, you can set up automatic payments, make a one-time payment using a credit or debit card, withdraw funds directly from your checking account, or activate paperless billing.

To pay your bill online, follow these steps:

1. Go to the MyGrande Customer Center (https://account.mygrande.com/)
2. Sign in to your account using your Grande username and password.
3. Click on the “Billing and Payment” tab.
4. Choose your preferred payment method: credit/debit card, checking account, or automatic payments.
5. Enter your payment information and confirm your payment.

Pay and Manage AutoPay with the Grande Mobile App

If you prefer to use your smartphone or tablet to pay your bill, you can download the Grande Mobile app from the Apple App Store or Google Play Store. With the app, you can pay your bill, set up AutoPay, and manage your account on the go.

Here’s how to pay your bill using the Grande Mobile app:

1. Download the Grande Mobile app from the App Store or Google Play Store.
2. Register or sign in with your MyGrande account.
3. Tap on the “Billing and Payment” tab.
4. Choose your preferred payment method: credit/debit card or checking account.
5. Enter your payment information and confirm your payment.

Use Grande’s Automated Phone System

If you prefer to pay your bill over the phone, Grande offers an automated phone system that accepts one-time credit/debit card payments and bank check by phone payments.

To pay your bill using the automated phone system, follow these steps:

1. Call 1-866-247-2633 (1-866-2GRANDE).
2. Follow the prompts to enter your Grande account number and payment information.
3. Confirm your payment and wait for the confirmation number.

Mail your Payment

If you prefer to pay your bill by mail, you can send a check or money order to the following address:

PO Box 679367, Dallas, TX 75267-9367

Make sure to include your bill payment stub and write your Grande account number on the check or money order.

Pay in Person at a Grande Payment Center

Grande offers several payment centers where you can pay your bill in person. Confirm the hours of your local payment center and stop by to make a payment with a local representative.

Payment centers accept cash, checks, money orders, and credit cards.

Pay at a Western Union or HEB Business Center Office

If you prefer to pay your bill at a Western Union or HEB Business Center office, you can bring your Grande bill statement and make a payment there. Convenience fees apply.

To pay your bill at a Western Union office, follow these steps:

1. Find a Western Union office near you.
2. Bring your Grande bill statement and payment information.
3. Follow the prompts to complete your payment.

To pay your bill at an HEB Business Center Services office, follow these steps:

1. Find an HEB Business Center Services office near you.
2. Bring your Grande bill statement and payment information.
3. Follow the prompts to complete your payment.

Pay Over the Phone with a Customer Service Professional

If you prefer to pay your bill over the phone with a customer service professional, you can call 1-866-247-2633 (1-866-2GRANDE). Convenience fees apply.

Follow these steps:

1. Call 1-866-247-2633 (