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As a customer of Green Mountain Energy, paying your electricity bill is easy and convenient. With this guide, you’ll learn how to read your bill, understand the charges, and make payments. We’ll also cover frequently asked questions and provide useful links to help you manage your account.
Understanding Your Green Mountain Energy Bill
When you receive your bill, you’ll notice that it’s divided into two main sections: electricity supply and transmission and distribution. Green Mountain Energy’s electricity supply rate replaces the electric supply charge from your utility company, which is applied to your monthly usage. The transmission and distribution charges remain the same and are provided by your utility company.
Here’s a breakdown of the charges you’ll see on your bill:
Electricity Supply
- This is the charge for the electricity you use, and it’s provided by Green Mountain Energy.
- The rate is based on the electricity supply plan you chose.
Transmission and Distribution
- These charges are for the transmission and distribution of electricity to your home or business.
- They’re provided by your utility company and remain the same, regardless of your electricity supplier.
How to Pay Your Green Mountain Energy Bill
Paying your Green Mountain Energy bill is easy and convenient. You can choose from several payment options:
Online Payment
- Log in to your account at My Account to pay your bill online.
- You can use a credit card, debit card, or bank account to make a payment.
Automatic Bank Draft
- Enroll in automatic bank draft to have your monthly payment deducted from your bank account.
- Log in to your account and click on “Auto Pay” to enroll.
Mail a Payment
- You can mail a check or money order to the address listed on your bill.
- Make sure to include your account number and the payment coupon from your bill.
Pay by Phone
- Call Green Mountain Energy’s customer service at 1-800-455-7661 to make a payment over the phone.
- Have your account number and payment information ready.
Frequently Asked Questions
Here are some frequently asked questions related to paying your Green Mountain Energy bill:
Q: Can I pay my bill online?
A: Yes, you can pay your bill online through My Account.
Q: Can I automatic bank draft?
A: Yes, you can enroll in automatic bank draft to have your monthly payment deducted from your bank account.
Q: Can I pay by phone?
A: Yes, you can call Green Mountain Energy’s customer service at 1-800-455-7661 to make a payment over the phone.
Q: What if I have a question about my bill?
A: You can contact Green Mountain Energy’s customer service at 1-800-455-7661 for any questions or concerns about your bill.
Conclusion
Paying your Green Mountain Energy bill is easy and convenient. You can choose from several payment options, including online payment, automatic bank draft, mail, and phone. If you have any questions or concerns, you can contact Green Mountain Energy’s customer service for assistance.
Remember to always read your bill carefully and understand the charges. With this guide, you’ll be able to manage your Green Mountain Energy account with ease.
Pay online: View and pay your bill online at no extra charge. Call our Customer Care Center toll-free at 800-455-8545 for details. Enroll in Auto Pay: Have your
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