Compare Payment Methods · $1.99 (minimum $0.01 and maximum $500) for residential customers · $45 (minimum $0.01 and maximum $2,500) for commercial customers.
Billing & Payment
https://www.hawaiianelectric.com/billing-and-payment
As a resident of Hawaii, paying your Hawaiian Electric bill is a top priority. With various payment options available, it’s essential to understand the different methods and their associated fees. In this guide, we’ll explore the easiest ways to pay your Hawaiian Electric bill, calculate your appliance’s energy usage, and provide tips on saving energy and money.
Understanding Your Bill
Before we dive into payment options, let’s first understand the different components of your Hawaiian Electric bill. The bill includes the following sections:
- Account Information: This section includes your account number, billing address, and the date of the current bill.
- Billing Summary: This section provides a detailed breakdown of your current charges, including the due date, payment amount, and any late fees or credits.
- Electricity Usage: This section displays your electricity usage for the current billing period, including the total number of kWh used and the average daily usage.
- Charges: This section outlines the charges associated with your electricity usage, including the cost per kWh and any additional fees.
Easy Ways to Pay Your Bill
Hawaiian Electric offers various payment options to suit your needs. Here are the easiest ways to pay your bill:
Automatic Bill Payment
With Automatic Bill Payment, your bank, savings and loan, or credit union will pay your electric bill automatically each month by deducting it from any account you choose. This service is free, and you can sign up for it through your Online Customer Account or by downloading and completing the Automatic Bill Payment Form (PDF).
One-Time Payment Service
Hawaiian Electric offers a free one-time payment service from your bank account through their Online Customer Service Center. By using one-time payment, you can pay your bill online and eliminate paper bills by receiving it electronically. To make a one-time payment, log in to the Online Customer Service Center.
Credit Card, Debit Card, Electronic Check, PayPal, and Google Pay
Hawaiian Electric partners with Paymentus, a third-party payment processor, to provide an easy way to pay your electric bill using your checking, savings, or money market account, your MasterCard, Visa, Discover, AMEX, or your ATM or Debit Card (with a STAR, PULSE, or NYCE logo), PayPal, Venmo, Apple Pay, Google Pay, or Amazon Pay. No sign-up is necessary, and you can pay your bill online or over the phone by calling 1-888-826-5006.
Cash Payments
You can pay your electric bill in person at the following locations:
- Western Union (All Islands)
- First Hawaiian Bank (Maui County and Hawaii Island only) (convenience fee applies)
- Molokai Community FCU (Members only) (this service is free)
Save Money on Your Electric Bill
In addition to the various payment options, Hawaiian Electric offers ways to save money on your electric bill. Here are some tips:
Fee-Free Credit Card Transactions Using the PayPal Mobile App
Hawaiian Electric customers have long been asking for an option to pay their electric bill with a credit card without incurring a “convenience” fee. We’re excited to share a new fee-free option. Our new payment processor, Paymentus, currently has an agreement with PayPal: If you pay your bill using the PayPal mobile app, the normal Paymentus convenience fee ($1.99 per transaction for residential accounts) will be waived. The only catch is the payment must be made using the PayPal mobile app, not the webpage.
Advanced Power Strips
Advanced power strips are an easy way to prevent phantom energy loss for those of us who habitually leave our devices plugged in. They save energy with minimal effort or mindfulness, and who can’t appreciate that simple method? So, swap out your regular power strip or surge protector for an advanced power strip, plug in your appli
Pay your electric bill online by providing your 12-digit Hawaiian Electric account number and your billing address zip code. · You may pay with a credit card
FAQ
How do I pay my Hawaiian Electric bill?
How do I check my Hawaiian Electric bill?
View your electric bill anywhere by logging into your online account. You can also view your billing and payment history and access services like paperless billing or automatic bill payment, or move or stop your electrical service if necessary.
How do I pay my Hawaiian Electric bill by phone?
What is the late payment for Hawaiian Electric?