Paying Your Horry Electric Bill: A Comprehensive Guide

Introduction

As a member of Horry Electric Cooperative, paying your electric bill is an essential part of maintaining your service. With Horry Electric, you have various options to choose from when it comes to paying your bill. In this article, we will discuss the different methods of payment, how to create an online account, and what to do if you have forgotten your password.

Methods of Payment

Horry Electric offers several methods of payment for your convenience:

Quick Pay

Quick Pay is a simple and fast way to pay your bill without logging in to your account. You can pay using your account number and password.

Online Banking

You can pay your bill online through your bank’s online banking system. Simply add Horry Electric as a payee, and use your account number as the account number.

Automatic Bank Draft

Automatic Bank Draft allows Horry Electric to automatically deduct the amount of your bill from your bank account each month. You can sign up for this service through the online portal.

Mail

You can also pay your bill by mail using a check or money order. Please make sure to include your account number and the payment coupon from your bill.

In-Person Payments

You can also pay your bill in person at any of Horry Electric’s office locations.

Creating an Online Account

Creating an online account with Horry Electric allows you to access your bill online, pay your bill online, and view your usage history. To create an online account, follow these steps:

1. Go to My Energy Portal
2. Click on “Create New User”
3. Enter your account number and email address
4. Choose a password and security questions
5. Click “Submit”

Once you have created your online account, you can log in and pay your bill or view your usage history.

Forgot Password?

If you have forgotten your password, you can reset it using the following steps:

1. Go to My Energy Portal
2. Click on “Forgot Password”
3. Enter your account number or user ID
4. Click “Submit”
5. Follow the instructions to reset your password

Troubleshooting

If you encounter any issues while trying to pay your bill or create an online account, you can contact Horry Electric’s customer service department for assistance. They are available to help you Monday through Friday from 8:00 am to 5:00 pm.

Conclusion

Paying your Horry Electric bill is easy and convenient with the various methods of payment available. Creating an online account allows you to access your bill and usage history and pay your bill online. If you have forgotten your password, you can easily reset it. If you have any issues, Horry Electric’s customer service department is available to assist you.