Paying Your Howard County Water Bill: A Guide

Introduction

As a resident of Howard County, Maryland, paying your water bill is an essential part of maintaining your home. The Howard County Government provides an efficient and secure way to pay your water bill through their online portal, Utilli. In this guide, we will walk you through the process of paying your water bill online, and answer some frequently asked questions related to water billing.

Paying Your Water Bill Online

To pay your water bill online, follow these steps:

1. Go to the Utilli website: https://utilli.howardcountymd.gov/
2. Click on the “Log In” button in the top right corner of the page.
3. Enter your account number and password, and click “Log In.”
4. Once you are logged in, click on the “Water Bill” tab.
5. Select the payment method you prefer (credit/debit card or e-check).
6. Enter the payment amount and complete the payment process.
7. Keep your receipt or confirmation number for your records.

Frequently Asked Questions

1. What forms of payment are accepted?

The Utilli portal accepts credit/debit cards (Visa, Mastercard, American Express, and Discover) and e-checks.

1. Can I view my water bill online?

Yes, you can view your water bill online by logging into the Utilli portal.

1. How do I sign up for automatic payments?

To sign up for automatic payments, log in to the Utilli portal and click on the “Auto Pay” tab. From there, you can set up recurring payments using your credit/debit card or e-check.

1. Can I pay my water bill by phone?

No, the Howard County Government does not currently offer phone payments for water bills.

1. What happens if I miss a payment?

If you miss a payment, a late fee will be applied to your account. You will also receive a reminder notice with instructions on how to make a payment.

1. How do I update my account information?

To update your account information, log in to the Utilli portal and click on the “My Account” tab. From there, you can update your contact information, password, and payment method.

1. Can I request a water bill adjustment?

If you believe there is an error on your water bill, you can request an adjustment by contacting the Howard County Finance Department at (410) 313-4180.

Conclusion

Paying your Howard County water bill is easy and convenient through the Utilli portal. By following the steps outlined in this guide, you can quickly and securely pay your water bill online. If you have any questions or concerns, the Howard County Government is always available to assist you.