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Indiana American Water Bill Pay: A Guide to Paying Your Water Bill

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As an Indiana American Water customer, paying your water bill is easy and convenient with the various payment options available. You can choose to pay online, by phone, by mail, or in person. In this guide, we will walk you through the different payment methods and provide you with the necessary information to make your water bill payment hassle-free.

Paying Online

The fastest and most convenient way to pay your Indiana American Water bill is by logging into your account on MyWater. You can make a one-time payment using your bank account, or you can set up automatic payments to avoid late fees. With Auto Pay, your bill will be paid on time, every time, on the date it is due. You can choose to have your monthly bill automatically applied to your credit card ($1.95 fee per transaction) or deducted directly from your checking or savings account (no additional charge).

To pay without registering for an account, visit amwater.com/billpay. Transaction fees apply for all payment methods. Be sure to have your account number handy.

Paying by Phone

You can also pay your water bill by calling 1-855-748-6066. Have your 16-digit account number ready, which can be found on your bill. A $1.95 transaction fee applies.

Paying by Mail

Send your payment along with the payment stub to:

Indiana American Water
P.O. Box 6029
Carol Stream, IL 60197-6029

No cash, staples, or paper clips, please.

Paying In Person

Indiana American Water has partnerships with many authorized payment locations across the state. If you prefer to make a payment in person, you can find your local payment location by visiting the company’s website. Please note that payment locations and terms change periodically, and some locations charge for this service. Customers are encouraged to call the location first to verify they still accept payments for Indiana American Water, as well as the fee information provided on this site.

Billing Inquiries

If you have any questions or concerns about your water bill, you can contact Indiana American Water’s customer service center at 1-800-492-8373, Monday through Friday, 7 a.m. to 7 p.m.

Alternate Formats

Customers can request to receive their Indiana American Water bill in Braille, large print, or audio format by contacting the customer service center. Please note that customers requesting an alternate format will continue to receive their regular print format or paperless bill on time. The alternate formatted bill will be sent 7-10 business days after.

MyWater Online

Log in to MyWater Online to:

  • Pay your bill
  • Check your account balance
  • Turn your service on/off
  • Sign up for alerts
  • View your water usage
  • Setup paperless billing

Contact Us

Phone: 1.800.492.8373

For non-emergencies, Mon – Fri 7am-7pm

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Inclusion, Diversity, and Equity

Indiana American Water is committed to inclusion, diversity, and equity in the workplace. Learn more about our initiatives and policies.

American Water Sites

  • Indiana American Water
  • American Water
  • Water Emergencies
  • Contact Us

Map

  • View a map of our service areas

EEO Information & Accommodation Requests

Learn more about Indiana American Water’s Equal Employment Opportunity policy and how to request an accommodation.

Invoices Available in Braille, Large Print, or Audio

Custom

Pay by Phone · Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). · Be sure to have your 16

Billing Payment Info

FAQ

How do I contact Indiana American Water?

PLEASE NOTE: For all customer service inquiries, please call Indiana American Water’s customer service center at 1-800-492-8373.

What is the customer service number for American Water?

Pay by Phone
  1. Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check).
  2. Be sure to have your 16 digit account number handy which can be found on your bill.

How do I pay my PA American Water bill by phone?

Pay Online
  • Log into MyWater to: Make a one-time payment using your bank account. This service is free of charge. …
  • To pay without registering for an account, visit amwater.com/billpay. Transaction fees apply for all payment methods. Be sure to have your account number handy.

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