Learn how to pay your JEA bill online, by phone, or in person. Explore payment options, view your bill, and more.

Pay Your Bill Online

You can pay your JEA bill online using your computer or mobile device. Simply log in to your MyJEA account, select the “Pay Your Bill” option, and follow the prompts.

Online Bill Payment

• Log in to your MyJEA account.
• Select “Pay Your Bill” from the main menu.
• Choose the payment method you prefer (bank account, credit/debit card, or JEA MyWay).
• Enter your payment information and confirm.
• You will receive a confirmation email once the payment is processed.

Pay by Phone

You can also pay your JEA bill by phone using your credit/debit card. Call (904) 665-6000 and follow the prompts to make a payment.

Pay in Person

If you prefer to pay in person, you can visit one of JEA’s customer service locations. Bring your bill and payment method (cash, check, or credit/debit card) to the following addresses:

• JEA Main Office: 214 N. Hogan St., Jacksonville, FL 32202
• JEA Customer Service Center: 1112 May St., Jacksonville, FL 32206

View Your Bill

You can view your JEA bill online through your MyJEA account. Simply log in and select “View Your Bill” from the main menu. You can also request a paperless bill and receive an email notification when your bill is ready.

Payment Options

JEA offers several payment options to fit your needs. Choose from automatic bank draft, credit/debit card, or JEA MyWay. You can also make a one-time payment online or by phone.

Alerts

Stay informed about your JEA account and receive alerts for payment due dates, past-due balances, and more. Sign up for alerts through your MyJEA account.

Protecting Your Information

JEA takes your privacy and security seriously. We use industry-standard encryption to protect your personal and payment information. Learn more about our security measures.

Conclusion

Paying your JEA bill is easy and convenient. Choose from online, phone, or in-person payments, and take advantage of our payment options and alerts. If you have any questions or concerns, contact JEA customer service at (904) 665-6000.