Paying Your KC Water Bill: A Guide to Online Payment Options

Introduction

As a resident of Kansas City, Missouri, paying your water bill is now easier than ever before. With the Kansas City Water (KC Water) online portal, you can pay your bill quickly and efficiently, without having to leave the comfort of your own home. In this guide, we will explore the different online payment options available to you, and how to access them.

Accessing Your Account

To pay your water bill online, you will need to access your account on the KC Water portal. You can do this by following these simple steps:

1. Go to the KC Water portal: https://my.kcwater.us/eportal/
2. Click on the “Sign In” button at the top right-hand corner of the page.
3. Enter your username and password in the designated fields.
4. Click on the “Sign In” button.

Once you have successfully signed in, you will be taken to your account dashboard. From here, you can view your account balance, payment history, and make a payment.

Making a Payment

To make a payment, follow these steps:

1. Click on the “Pay Bill” button on your account dashboard.
2. Select the payment method you wish to use (More on this below).
3. Enter the required payment information.
4. Review your payment details and confirm your payment.

Payment Methods

KC Water offers several payment methods to suit your needs. You can choose from the following options:

1. Credit/Debit Card: You can use a credit or debit card to make a payment online. KC Water accepts Mastercard, Visa, and Discover.
2. E-Check: You can also make a payment using an e-check. This is a convenient option for those who prefer to use their bank account.
3. Payment Plan: If you are having difficulty paying your bill in full, you can set up a payment plan. This allows you to make smaller, more manageable payments over a set period.

Forgot Your User ID or Password?

If you have forgotten your user ID or password, don’t worry! You can easily reset them by following these steps:

1. Click on the “Forgot Your User ID or Password” link on the sign-in page.
2. Enter your email address and click “Send.”
3. Follow the instructions in the email to reset your user ID or password.

Other Payment Options

If you prefer not to pay online, there are other payment options available. You can pay by phone, mail, or in person. Here are the details:

1. Pay by Phone: You can make a payment over the phone by calling 816-513-1313.
2. Pay by Mail: You can send a check or money order to the following address:

KC Water
4800 East 63rd Street
Kansas City, MO 64130
3. Pay in Person: You can also pay in person at the KC Water office located at 4800 East 63rd Street, Kansas City, MO 64130.

Conclusion

Paying your KC Water bill is now easier than ever before, thanks to the online portal. With several payment methods available, you can choose the option that suits you best. If you have any questions or concerns, you can contact KC Water’s customer support team for assistance.