My Account – Evergy

Manage Your Account – Evergy

Evergy’s online portal allows customers to manage their accounts, pay bills, and access valuable information. This guide will walk you through the steps to sign in, pay your bill, and explore the various features available on the portal.

Signing in to Your Account

To sign in to your Evergy account, follow these steps:

1. Go to the Evergy website (www.evergy.com) and click on the “My Account” button in the top right corner of the page.
2. Enter your username and password in the designated fields.
3. Click the “Sign In” button.

If you have forgotten your username or password, you can recover it by clicking on the “Forgot Username” or “Forgot Password” links below the sign-in button.

Paying Your Bill

Once you have signed in to your account, you can pay your bill by following these steps:

1. Click on the “Billing” tab at the top of the page.
2. Select the payment option that works best for you. You can choose from several options, including credit/debit cards, bank drafts, and e-checks.
3. Enter the amount you want to pay and the payment date.
4. Click the “Submit” button to complete the payment process.

You can also set up automatic payments to ensure that your bill is paid on time each month. Simply click on the “Auto Pay” button and follow the prompts to set up the automatic payment plan that works best for you.

Exploring Your Account

In addition to paying your bill, you can also access valuable information and features on the Evergy portal. Here are some of the things you can do:

1. View your bill: Click on the “Billing” tab to view your current and past bills. You can also view a detailed breakdown of your charges and usage.
2. Check your usage: The “Energy Analyzer” tool allows you to monitor and take control of your energy usage. You can view usage graphs, compare usage patterns, and set usage alerts.
3. Manage your account settings: Click on the “My Account” tab to update your personal information, set up paperless billing, and configure your notification preferences.
4. Take advantage of programs and incentives: Evergy offers a range of programs and incentives to help you save energy and money. You can view the available programs and sign up for those that interest you.

Conclusion

Managing your Evergy account is easy and convenient with the online portal. You can pay your bill, view your usage, and access valuable information and features. If you have any questions or need assistance, you can contact Evergy’s customer service team.

FAQs

1. How do I contact Evergy’s customer service team?
   You can contact Evergy’s customer service team by calling 1-800-577-5444 or by using the “Contact Us” form on the Evergy website.
2. Can I pay my bill by phone?
   Yes, you can pay your bill by phone by calling 1-800-577-5444.
3. Can I set up automatic payments for my bill?
   Yes, you can set up automatic payments for your bill by clicking on the “Auto Pay” button on the Evergy portal.
4. Can I view my usage history on the Evergy portal?
   Yes, you can view your usage history on the Evergy portal by clicking on the “Energy Analyzer” tool.
5. Can I sign up for paperless billing on the Evergy portal?
   Yes, you can sign up for paperless billing on the Evergy portal by clicking on the “My Account” tab and selecting the “Paperless Billing” option.