If you are interested in Paying Online, or signing up for Auto-Draft for your Utility bill, please register at https://lascnm.utilityhawk.us/login, and click on
More Ways To Pay
https://www.lascruces.gov/1238/More-Ways-To-Pay
Introduction
Paying your utility bills on time is essential to avoid any inconvenience or penalty. The City of Las Cruces offers various ways to pay your utility bills, making it easier for residents to settle their bills promptly. In this article, we will discuss the different payment methods available and provide a step-by-step guide on how to pay your utility bills in Las Cruces.
Payment Methods
The City of Las Cruces offers several ways to pay your utility bills. You can choose the method that suits you best. Here are the available payment methods:
- In Person: You can pay your utility bills in person at the City Hall during regular business hours, Monday through Friday, 8 a.m. to 5 p.m. You can locate the City Hall at 700 N Main Street, Las Cruces, NM. You can pay with check, cash, or credit (Visa and MasterCard accepted). For your convenience, there is a drop box available next to the cashier windows.
- Phone: You can pay your utility bills over the phone by calling 575-541-2111. Press 4 to pay your utility bill by phone. E-check, Visa, MasterCard, and Discover cards are accepted. This service is available 24/7.
- Online: You can pay your utility bills online using your credit or debit card. Simply visit the City of Las Cruces’ official website and click on the “Pay Your Utility Bill” button. You will be redirected to a secure payment portal where you can enter your account information and make the payment.
- Western Union: You can pay your utility bills at any Western Union location. A service fee of $1 will be applied to the total payment amount. You can find the nearest Western Union location by visiting their website.
- Mail: You can send your utility bill payments by mail to the City of Las Cruces. The address is:
City of Las Cruces
P.O. Box 20000
Las Cruces, NM 88004-9002
E-Billing: You can also sign up for e-billing to receive your utility bills electronically. Simply visit the City of Las Cruces’ official website and click on the “E-Billing” button. Fill out the form to register and start receiving your bills via email.
How to Pay Your Utility Bills
Now that you know the different payment methods available, let’s walk you through the process of paying your utility bills.
In Person
- Locate the City Hall at 700 N Main Street, Las Cruces, NM.
- Enter the building and proceed to the cashier windows.
- Present your utility bill or account information.
- Pay with check, cash, or credit (Visa and MasterCard accepted).
- Receive a receipt for your payment.
Phone
- Call 575-541-2111.
- Press 4 to pay your utility bill by phone.
- Follow the automated system to enter your account information.
- Choose your preferred payment method (e-check, Visa, MasterCard, or Discover).
- Enter your payment amount.
- Confirm your payment.
- Write down the confirmation number for your records.
Online
- Visit the City of Las Cruces’ official website.
- Click on the “Pay Your Utility Bill” button.
- Enter your account information.
- Choose your preferred payment method (credit or debit card).
- Enter
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