Call (502) 583-6610 or toll free (888) 535-6262, to use our automated payment service to pay your bill using your checking/savings account or debit/credit card.
Payment Options
https://louisvillewater.com/customer-service/payment-options/
Introduction
As a resident of Louisville, Kentucky, paying your water bill is an essential part of maintaining your home’s water services. The Louisville Water Company provides various payment options to make it convenient for customers to pay their bills. In this article, we will guide you through the process of paying your Louisville water bill and answer some frequently asked questions related to billing and payments.
Payment Options
The Louisville Water Company offers several payment options to suit your needs. You can choose from the following methods:
1. Online Payment
You can pay your water bill online using your credit or debit card through the Louisville Water Company’s website. Simply visit the Payment Options page, select “Pay Now,” and follow the prompts to enter your account information and make a payment.
2. Phone Payment
You can also pay your water bill over the phone by calling the Louisville Water Company’s customer service number at (502) 583-6610 or toll-free at (888) 535-6262. Have your account number and payment information ready, and follow the automated prompts to make a payment.
3. Mail Payment
If you prefer to pay by mail, you can send a check or money order to the Louisville Water Company’s billing address:
Louisville Water Company
P.O. Box 370
Louisville, KY 40201-0370
Please include your account number and the payment stub from your bill, and make sure to allow sufficient time for the payment to reach the billing office before the due date.
4. In-Person Payment
You can also pay your water bill in person at the Louisville Water Company’s customer service center located at 550 South Third Street, Louisville, KY 40202, or at the satellite office located at 634 Conestoga Parkway, Shepherdsville, KY 40165. The customer service center is open Monday through Friday from 8 a.m. to 4:30 p.m., and the satellite office is open Monday through Friday from 8 a.m. to 4 p.m.
5. Automatic Bank Draft
The Louisville Water Company also offers an automatic bank draft payment option. With this option, your water bill will be automatically deducted from your bank account each month. To sign up for automatic bank draft, visit the Payment Options page and select “Automatic Bank Draft.”
Frequently Asked Questions
Here are some frequently asked questions related to paying your Louisville water bill:
Q: Can I pay my water bill online?
A: Yes, you can pay your water bill online using your credit or debit card through the Louisville Water Company’s website.
Q: Can I pay my water bill over the phone?
A: Yes, you can pay your water bill over the phone by calling the Louisville Water Company’s customer service number at (502) 583-6610 or toll-free at (888) 535-6262.
Q: Can I pay my water bill by mail?
A: Yes, you can pay your water bill by mail by sending a check or money order to the Louisville Water Company’s billing address: Louisville Water Company, P.O. Box 370, Louisville, KY 40201-0370.
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How to pay your bill on the new LouisvilleWater.com. Louisville Water Company. 472 subscribers. How to pay your bill on the new LouisvilleWater.com.