Metro Water Bill Pay: A Comprehensive Guide

As a resident of Nashville, it is essential to understand the different ways to pay your metro water bill. The Metro Water Services of Nashville provides several methods for customers to pay their water bills, including online bill pay, pay by telephone using automated services, and bank draft. In this guide, we will explore each of these methods in detail, ensuring that you can choose the most convenient option for your needs.

Online Bill Pay

Online bill pay is one of the most convenient ways to pay your metro water bill. The Metro Water Services of Nashville offers an online billing and payment system that allows customers to view their account information and make payments online. To access your account, you will need to register for premium access, which offers a full set of account-access options and self-service options.

Once you have registered, you can:

• View your current balance and payment history for the last 12 months
• Create service requests
• Enroll in recurring payment plans
• Manage your account profile

To make a payment, follow these simple steps:

1. Log in to your online account.
2. Click on the “Make a Payment” button.
3. Choose your preferred payment method (e-check, credit card, or digital wallet).
4. Enter your payment information.
5. Confirm your payment details.
6. Submit your payment.

Pay by Telephone Using Automated Services

For your convenience, the Metro Water Services of Nashville also offers an automated telephone system that allows you to pay your bill using your VISA or MasterCard. To access the automated services, call 615-862-4600.

With automated services, you can:

• Pay your bill using VISA or MasterCard.
• Obtain routine information about your account.
• Find information on office hours and payment locations.

To make a payment using the automated services, follow these steps:

1. Call 615-862-4600.
2. Follow the prompts to select your preferred language.
3. Enter your account number or phone number associated with your account.
4. Follow the prompts to select your payment method (VISA or MasterCard).
5. Enter your payment information.
6. Confirm your payment details.
7. Submit your payment.

Pay by Bank Draft

Bank drafts are another convenient option for paying your metro water bill. With bank draft, your account will be charged 15 days from the billing date. To qualify for payment by bank draft, you must have an account with a bank or other financial institution.

To set up bank draft, follow these steps:

1. Log in to your online account.
2. Click on the “Payment Methods” tab.
3. Select “Bank Draft” as your payment method.
4. Enter your bank account information.
5. Confirm your bank account details.
6. Submit your bank draft request.

Frequently Asked Questions

Q: Can I pay my metro water bill online?
A: Yes, you can pay your metro water bill online using the Metro Water Services of Nashville’s online billing and payment system.

Q: Can I pay my metro water bill by phone?
A: Yes, you can pay your metro water bill by phone using the automated telephone system.

Q: Can I pay my metro water bill by bank draft?
A: Yes, you can pay your metro water bill by bank draft. To qualify, you must have an account with a bank or other financial institution.

Q: How do I register for premium access?
A: To register for premium access, click on the “Register” button on the Metro Water Services of Nashville’s website and follow the prompts to create your account.

Q: How do I change my payment method?
A: To change your payment method, log in to your online account and click on the “Payment Methods