Missouri American Water Bill Pay: A Comprehensive Guide

As a customer of Missouri American Water, paying your water bill is essential to ensure continuous service. With several payment options available, you can choose the method that suits you best. In this guide, we will explore the various ways to pay your Missouri American Water bill, including online payment portals, phone payments, mail payments, and in-person payments.

Online Payment Portals

Missouri American Water offers an online payment portal, MyWater, where you can pay your bill, view your account history, and manage your water usage. With MyWater, you can:

• Pay your bill online using your bank account or credit card.
• Set up automatic payments through Auto Pay.
• Enroll in paperless billing to receive electronic statements.
• Track your water usage and compare it to your neighborhood average.

To log in to MyWater, visit https://login.amwater.com/. If you haven’t registered for an account, you can sign up easily using your account number and email address.

Phone Payments

Missouri American Water also accepts phone payments using credit cards. To make a payment over the phone, call 1-855-748-6066 and have your 16-digit account number ready. You can pay with Visa, MasterCard, Discover, American Express, or your bank account (Electronic Check).

Please note that a third-party transaction fee of $1.95 has been eliminated for paying your bill by credit card.

Mail Payments

If you prefer to pay by mail, send your payment along with the payment stub to:

Missouri American Water
P.O. Box 6029
Carol Stream, IL 60197-6029

When sending your payment, ensure that you use a secure payment method, such as a check or money order, and avoid sending cash.

In-Person Payments

Missouri American Water has partnerships with many authorized payment locations across the state. You can make a payment in person at these locations. To find your local payment location, visit https://www.amwater.com/moaw/customer-service-billing/billing-payment-info/.

Please note that payment locations and terms change periodically, and some locations charge for this service. Customers are encouraged to call the location first to verify they still accept payments for Missouri American Water, as well as the fee information provided on this site.

Billing Inquiries

If you have any questions or concerns about your bill, you can contact Missouri American Water’s customer service center at 1-866-430-0820, Monday through Friday, 7 a.m. to 7 p.m.

Third-Party Payments

If someone handles paying your bills, such as a relative, trustee, or social service organization, Missouri American Water can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party. To add a third-party, visit MyWater or contact the customer service center.

Alternate Format Bills

Customers can request to receive their Missouri American Water bill in Braille, large print, or audio format by contacting the customer service center. Please note that customers requesting an alternate format will continue to receive their regular print format or paperless bill on time.

Conclusion

Paying your Missouri American Water bill is easy and convenient with various payment options available. Choose the method that works best for you, whether it’s online, over the phone, by mail, or in person. If you have any questions or concerns, don’t hesitate to contact Missouri American Water’s customer service center.