Paying Your Mountaineer Gas Bill: A Step-by-Step Guide

As a residential customer of Mountaineer Gas Company, you have several options to pay your natural gas bill. In this guide, we will walk you through the process of paying your bill online through doxo, a secure and easy-to-use payment platform.

Accessing Your Account

To log in to your Mountaineer Gas Company account, follow these steps:

1. Go to the Mountaineer Gas Company website: https://mountaineergasonline.com/
2. Click on the “Residential” tab at the top of the page.
3. Select “Payment Options” from the drop-down menu.
4. Click on “Log in to Pay Your Bill” to access your account.

Alternatively, you can access your account directly through doxo:

1. Go to the doxo website: https://user.doxo.com/
2. Click on “Connect” at the top of the page.
3. Enter “Mountaineer Gas” in the search bar and select “Mountaineer Gas Company” from the results.
4. Click “Log in” to access your account.

Paying Your Bill

Once you have accessed your account, you can pay your bill in several ways:

1. Online Payment: You can make a one-time payment or set up automatic monthly payments using your bank account, credit, or debit card.
2. Pay by Mail: You can send a check or money order to Mountaineer Gas Company using the return envelope provided with your bill or by mailing it to the address listed on the bill.
3. Payment Locations: You can also pay your bill in person at one of Mountaineer Gas Company’s payment locations.
4. Third-Party Notification: You can request to have a friend, neighbor, relative, or social service agency notified if you ever receive a disconnection notice due to unpaid bills.

Tips and Reminders

• Make sure to have your account number and password ready when logging in to your account.
• If you have received a termination notice, you must call Mountaineer Gas Company’s Customer Service Center at 1-800-834-2070 to make payment or payment arrangements to avoid disconnection.
• Consider enrolling in automatic monthly payments to ensure your bill is paid on time, every time.
• If you have problems paying your natural gas bill, call Mountaineer Gas Company’s Customer Service Center for assistance.

Conclusion

Paying your Mountaineer Gas Company bill is easy and convenient, with several options available to suit your needs. By following the steps outlined in this guide, you can securely log in to your account and make a payment online through doxo. Don’t forget to take advantage of automatic monthly payments and third-party notification to ensure your bill is paid on time. If you have any questions or concerns, Mountaineer Gas Company’s Customer Service Center is always available to help.