Paying Your Water Bill in Newport News, VA: A Comprehensive Guide

As a resident of Newport News, VA, paying your water bill is an essential part of maintaining your household. The Newport News Waterworks department provides water services to the residents, and it’s important to keep up with your payments to avoid any disruptions. In this guide, we’ll show you how to pay your water bill quickly and efficiently.

Understanding Your Water Bill

Before we dive into the payment process, it’s important to understand your water bill. Your water bill includes information such as your account number, billing date, due date, and the amount due. It also includes details on how to pay your bill and the various payment methods available.

Ways to Pay Your Water Bill

The Newport News Waterworks department offers several ways to pay your water bill. You can choose the method that works best for you, and make changes to your payment method at any time. Here are the available payment methods:

1. Online Payment

You can pay your water bill online using your credit or debit card. Simply visit the Newport News Waterworks website, click on the “Pay Water Bill” button, and follow the prompts to enter your account information and make a payment.

2. Automatic Bank Draft

You can also sign up for automatic bank draft, which allows the Waterworks department to automatically deduct the amount due from your bank account each month. To enroll in automatic bank draft, you’ll need to complete an application and provide your bank account information.

3. In-Person Payment

If you prefer to pay in person, you can do so at the Newport News Waterworks office located at 2400 Washington Avenue. You can pay with cash, check, or money order.

4. Mobile App

The Newport News Waterworks department also offers a mobile app that allows you to pay your water bill on the go. You can download the app from the App Store or Google Play and follow the prompts to set up your account and make a payment.

5. Mail Payment

If you prefer to pay by mail, you can send a check or money order to the Newport News Waterworks department. Be sure to include your account number and the payment stub from your bill.

6. Phone Payment

You can also pay your water bill over the phone by calling the Newport News Waterworks department’s customer service line. Have your account number and payment information ready when you call.

Benefits of Paying Your Water Bill Online

Paying your water bill online has several benefits. Here are a few:

• Convenience: You can pay your bill from the comfort of your own home, 24/7.
• Speed: Online payments are processed quickly, so you don’t have to worry about your payment being delayed.
• Security: Online payments are secure and encrypted, so you can rest assured that your personal information is protected.
• Paperless: By paying online, you can reduce your paper trail and help the environment.

Tips for Paying Your Water Bill on Time

To avoid any penalties or late fees, it’s important to pay your water bill on time. Here are a few tips to help you stay on track:

• Set up automatic reminders: Set reminders on your calendar or phone to remind you when your bill is due.
• Enroll in automatic bank draft: By enrolling in automatic bank draft, you can ensure that your bill is paid on time, every time.
• Pay online: Paying online is quick and convenient, and it reduces the risk of late payments.
• Keep your account information up to date: Make sure your account information is up to date to avoid any delays in processing your payment.

What to Do If You Can’t Pay Your Water Bill

If you’re