Account Login · If you have login problems or questions, please call the Utility Business Office at 865-425-3400. · Payments made after 8 p.m. Eastern Standard
City of Oak Ridge Customer Self
https://customerservice.oakridgetn.gov/
The City of Oak Ridge in Tennessee offers its residents an efficient and user-friendly platform to manage their electric bills. The Customer Self-Service (CSS) system allows customers to access their account information, view their bills, make payments, and place requests or inquiries. In this guide, we will walk you through the steps to log in, register, and make payments using the Oak Ridge electric bill pay system.
Logging In
To log in to your account, you can use either your Account Number or Email Address and Password. Enter the required information in the fields provided and click the “Log In” button.
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If you have forgotten your password, you can click on the “Forgot Password” link below the login form. Enter your Account Number or Email Address, and you will receive an email with instructions on how to reset your password.
Registering for a New Account—————————If you are a new user, you can register for a new account by clicking on the “Register” button below the login form. You will be prompted to enter your Account Number, Email Address, and a password. Once you have completed the registration process, you can log in to your account and access your electric bill information.Making Payments
Once you have logged in to your account, you can make payments using the Oak Ridge electric bill pay system. You can make a one-time payment or set up recurring payments. To make a payment, click on the “One Time Payment” button and enter the required payment information.You can also search for your property tax information and make payments using the “Property Tax Search and Payments” feature.
Contact Us————
If you have any questions or concerns regarding your electric bill or the Oak Ridge electric bill pay system, you can contact the Utility Business Office at 865-425-3400. You can also use the “Contact Us” form available on the CSS website.
Conclusion———-
In conclusion, the Oak Ridge electric bill pay system is a user-friendly platform that allows residents to manage their electric bills efficiently. With the steps outlined in this guide, you can log in, register, and make payments using the system. If you have any questions or concerns, you can contact the Utility Business Office for assistance.
FAQs
—-1. Can I pay my electric bill over the phone?
No, the City of Oak Ridge does not offer phone payments for electric bills.
2. Can I make a partial payment?
No, the system only accepts full payments.3. Is there a fee for using the Oak Ridge electric bill pay system?No, there is no fee for using the system.4. Can I set up recurring payments?
Yes, you can set up recurring payments using the “Auto-Pay” feature.5. Can I view my electric bill history?
Yes, you can view your electric bill history by logging in to your account and clicking on the “Bill History” tab.6. Can I receive my electric bill via email?Yes, you can sign up to receive your electric bill via email by logging in to your account and clicking on the “Paperless Billing” tab.
Welcome to the City of Oak Ridge Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and place
FAQ
How do I pay my electric bill in Oak Ridge TN?
Then drop it off anytime Monday through Friday from 8 a.m. – 5 p.m. at our office: 120 S. Jefferson Circle, Oak Ridge, TN 37830. Or, mail it to the same address. If you have any questions, please feel to call our Customer Service Department at (865) 483-1377 or toll-free at (888) 483-1377.
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