ONG Bill Pay: A Comprehensive Guide

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Introduction

Oklahoma Natural Gas (ONG) offers various methods for customers to pay their bills. In this guide, we will discuss the different payment options available and provide step-by-step instructions on how to pay your ONG bill online, by mail, or in person. We will also cover the various rebates and assistance programs offered by ONG to help you save money on your energy bills.

Paying Your ONG Bill Online

The quickest and most convenient way to pay your ONG bill is online. Simply visit the ONG website (www.oklahomanaturalgas.com/pay-bill), sign in to your account, and click on the “Pay Now” button. You can pay using a credit or debit card, or you can set up a recurring payment plan.

To make a one-time payment, follow these steps:

1. Sign in to your ONG account using your username and password.
2. Click on the “Pay Now” button.
3. Select your preferred payment method: credit or debit card.
4. Enter your payment information and confirm.
5. You will receive a confirmation email once your payment has been processed.

Setting up a recurring payment plan is also easy. Simply follow the same steps as above, but instead of entering your payment information, you will be prompted to set up a recurring payment plan. You can choose the frequency of payments (monthly, quarterly, or bi-monthly) and the date you want the payment to be deducted from your card.

Paying Your ONG Bill by Mail

If you prefer to pay your ONG bill by mail, you can do so by sending a check or money order to the address listed on your bill. Make sure to include your account number and the payment coupon with your payment.

To pay by mail, follow these steps:

1. Detach the payment coupon from your bill.
2. Fill out the coupon with your account number, payment amount, and payment method (check or money order).
3. Attach your check or money order to the coupon.
4. Mail the payment to the address listed on your bill.
5. Allow 5-7 business days for processing.

Paying Your ONG Bill in Person

If you prefer to pay your ONG bill in person, you can do so at any of the authorized payment locations. You can find a list of payment locations on the ONG website (www.oklahomanaturalgas.com/pay-bill).

To pay in person, follow these steps:

1. Take your payment coupon and payment method (cash, check, or money order) to an authorized payment location.
2. Present your coupon and payment to the cashier.
3. Receive a receipt for your payment.
4. Keep your receipt for your records.

Rebates and Assistance Programs

ONG offers various rebates and assistance programs to help customers save money on their energy bills. Here are some of the programs available:

1. Low Income Home Energy Assistance Program: This program helps eligible low-income households pay for home energy costs. You can apply for this program online or by contacting your local community action agency.
2. Customer Protection Program: This program helps protect customers from high winter heating bills by limiting the amount they pay for natural gas usage during the winter months.
3. Share The Warmth: This program helps low-income families pay for their energy bills during the winter months. You can donate to this program through your ONG bill or by contacting ONG’s customer service department.
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