My OUC Bill Pay – A Comprehensive Guide

As an OUC customer, paying your bill online is now easier than ever with the new myOUC Account Summary page. But, what if you want to pay by eCheck, credit/debit card, or even by mail? Look no further! This guide will provide you with all the information you need to know about paying your OUC bill quickly and efficiently.

Pay by eCheck

This easy-to-use system lets you pay your OUC bill online with a check. The best part? The service is free and available 24/7. To pay by eCheck, follow these simple steps:

1. Log in to your myOUC online profile.
2. Click on the “Pay My Bill” button.
3. Select “eCheck” as your payment method.
4. Enter your bank account information.
5. Confirm your payment details and submit your payment.

Payment Validation for eCheck Transactions

OUC has implemented new bank account validation rules for eCheck payments as an added security measure to detect fraud. After validation, the information can be saved on your myOUC.com or phone profile for future use. If your payment is unsuccessful, please contact your financial institution to determine the factors that prevented the transaction from clearing your bank account.

Pay by Credit/Debit Card

Residential customers can pay their OUC bill using a credit/debit card, and the processing fee is $2.50 per transaction under $1,000. Commercial customers can also pay using a credit/debit card, and the processing fee is $5 per $1,000 transaction. Customers can pay up to $100,000 daily in one transaction. Payments are processed safely and securely by third-party vendor Bill2Pay, and they appear on your statement as B2P* OUC.

AutoPay

This automatic bill payment system allows OUC to deduct your monthly utilities statement amount from your checking or savings account. OUC does not offer the automatic debit of a credit card as a recurring payment option. To enroll in AutoPay, log in to your myOUC online profile and click on “Pay My Bill.” Then, select “AutoPay” and follow the instructions to set up your recurring payment.

Pay by Mail

To pay your OUC bill by mail, send your payment with the bill stub to:

OUC
PO Box 31329
Tampa, FL 33631-3329

For payments without a bill stub or for correspondence, find the address on the Contact Us page.

Pay by Phone

Call 407-423-9018 to make a payment using the automated phone system 24 hours a day. Please have your account number available when you call.

Pay in Person

OUC has partnered with several payment service providers throughout Orange and Osceola County. Payments made at any of these local centers are applied to your OUC account in real-time. To find a payment location near you, view the Payment Locations page.

Conclusion

Paying your OUC bill has never been easier! Whether you prefer to pay online, by phone, or in person, OUC offers a variety of payment options to suit your needs. Remember, you can also manage your account and view important information on your phone, tablet, or computer with the myOUC app. Download the app today and take control of your OUC account!