Oct 6, 2022 — To do so, create an account in the City’s water bill payment website, MyPhillyWaterBill, and sign up for AutoPay. Fees. Online and by telephone:.
Pay a water bill
https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/pay-a-water-bill/
As a resident of Philadelphia, it is essential to understand how to pay your water bill. The City of Philadelphia offers various options for paying your water bill, and this guide will provide you with all the information you need to know.
Paying Your Water Bill Online
The fastest and most convenient way to pay your water bill is online. You can access the City’s water bill payment website through the URL: https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/pay-a-water-bill/.
On this page, you will find information on how to create an account, make a one-time payment, and set up recurring payments. You can also view your bill, payment history, and due dates.
To make a payment, you will need your nine-digit Water Access Code, which can be found on your bill. You can also use your bank’s nine-digit routing number and your savings or checking account number to set up automatic bank payments.
Paying Your Water Bill by Phone
If you prefer to pay your water bill over the phone, you can call the City’s customer service center at 215-685-6300. Have your Water Access Code ready when you call.
Paying Your Water Bill in Person
You can also pay your water bill in person at the Municipal Services Building, located at 3000 N. 11th St., Philadelphia, PA 19133. You will need to bring your water bill with you.
Paying Your Water Bill by Mail
If you prefer to pay your water bill by mail, you can send a check or money order to:
City of Philadelphia
Water Revenue Bureau
P.O. Box 4571
Philadelphia, PA 19101-0571
Please make sure to include your Water Access Code and account number on the check or money order.
Water Bill Payment Agreements
If you are having trouble paying your water bill, you may be eligible for a payment agreement. The City offers various payment agreements to help customers who are experiencing financial difficulties.
You can learn more about payment agreements and how to apply on the City’s website: https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/water-bill-payment-agreements/.
Senior Citizen Water Bill Discount
The City of Philadelphia offers a discount on water and sewer bills for senior citizens who meet age and income requirements. You can learn more about the senior citizen water bill discount on the City’s website: https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-water-bill/senior-citizen-water-bill-discount/.
Water Bill Customer Assistance
If you are experiencing financial difficulties and are unable to pay your water bill, you may be eligible for assistance. The City offers various programs to help customers who are struggling to pay their water bills.
You can learn more about water bill customer assistance on the City’s website: <https://www.phila.gov/services/water-gas-utilities/pay-or-dispute-a-
Learn how to make water bill payments and find out if you qualify for assistance. Resolve water liens & judgments. How to resolve outstanding water liens or
FAQ
How do I pay my water bill in Philadelphia?
- By phone. (215) 685-6300. Hours: Open Monday through Friday, 8:00 a.m. to 5:00 p.m.
- By email. [email protected].
- By mail. Water Revenue Bureau. P.O. Box 41496. Philadelphia, PA 19101-1496.
How do I check my water bill?
- Visit the official website of your water supply board.
- Go to ‘Our Services’ section.
- Navigate to ‘View/Print Bill’ and click on it.
- Enter your ‘Customer Identification Number’
- Enter the captcha, if any.
- Click on ‘View bill’
How do I find my Philadelphia water Access Code?
What is the phone number for the Philadelphia water bill?