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Phoenix Bill Pay

On this page, find options to view or pay your city services bill, sign up for paperless billing, update your account information, or find payment loc.

City Services Bill

https://www.phoenix.gov/pay-it/city-services-bill

Paying City Services Bill in Phoenix: A Comprehensive Guide

Introduction:

As a resident of Phoenix, it is essential to stay on top of your city services bill to avoid any inconvenience or penalties. In this guide, we will walk you through the process of paying your bill online, signing up for paperless billing, updating your account information, and finding payment locations. We will also provide you with helpful tips and information to ensure a smooth and successful payment process.

Paying Your Bill Online:

The City of Phoenix offers an easy and secure way to pay your city services bill online. To access the payment system, you will need your account number and service address from the bottom portion of your bill. You can find this information on the paper bill or by logging into your account online.

Once you have your account number and service address, follow these steps:

  1. Go to the City of Phoenix’s website at https://www.phoenix.gov/pay-it/city-services-bill.
  2. Click on the “Pay Your Bill Now” button.
  3. Enter your account number and service address.
  4. Select the payment method you prefer, such as credit or debit card.
  5. Enter your payment information, including the credit card number, expiration date, card holder name, and the address where your credit card bills are mailed.
  6. Review your information carefully and click “Submit.”
  7. Print or save your receipt for your records.

Signing Up for Paperless Billing:

The City of Phoenix also offers paperless billing, which allows you to receive your bill electronically instead of through the mail. To sign up for paperless billing, follow these steps:

  1. Go to the City of Phoenix’s website at https://www.phoenix.gov/pay-it/city-services-bill.
  2. Click on the “Sign Up for Paperless Billing” button.
  3. Enter your account number and service address.
  4. Provide your email address.
  5. Click “Submit.”

Once you have signed up for paperless billing, you will receive an email notification when your bill is ready to be paid. You can then log in to your account to view and pay your bill.

Updating Your Account Information:

If you need to update your account information, such as your address or email address, you can do so by logging into your account online. Here’s how:

  1. Go to the City of Phoenix’s website at https://www.phoenix.gov/pay-it/city-services-bill.
  2. Click on the “Log In” button.
  3. Enter your account number and service address.
  4. Provide your login credentials, including your username and password.
  5. Click “Log In.”
  6. Update your account information as needed.
  7. Click “Save Changes.”

Finding Payment Locations:

If you prefer to pay your bill in person, you can do so at one of the City of Phoenix’s payment locations. Here are the locations and their hours of operation:

  • City Hall, 200 W. Washington St., Phoenix, AZ 85003
    • Hours: Monday – Friday, 8 a.m. – 5 p.m.
  • Phoenix City Council District 1, 2141 E. McDowell Rd., Phoenix, AZ 85016
    • Hours: Monday – Friday, 8 a.m. – 5 p.m.
  • Phoenix City Council District 3, 4045 E. Thomas Rd., Phoenix, AZ 85018
    • Hours: Monday – Friday, 8 a.m. – 5 p.m.
  • Phoenix City Council District 5, 10000 N. 31

Contact us · Watch Pay Online Introduction Video. Recover City Services Account Pin. FAQS. Report & Request Other City Services. Quick Bill Pay. Report It, |

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FAQ

How do I pay my Phoenix water bill?

You can call us at 602-262-6251 during regular business hours. Learn more about our pay station locations, business hours and other payment o​ptions​. ​Please Note: Payments can take up to three business days before they post to your water account.

How do I pay my city of Phoenix bill by phone?

Phone: 24- hour automated IVR system – You can pay by phone through the City’s automated IVR system at 602-262-6251.

How do I contact the City of Phoenix water Services?

The links below are helpful in assisting you with customer service issues. If you still have questions, please call us at 602-262-6251, send us an email​, or visit one our Customer Services office locations. ​ We are committed to responding to our customers with the highest quality and service.

What is my Phoenix 311?

myPHX311 App: Phoenix Residents Can Access City Services Through Apple or Android Devices. The new mobile app is a companion to the recently upgraded “PHX At Your Service” web portal. Use the portal online without the app at Phoenix.gov/myPHX311.

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