PPL Bill Pay: A Guide to Paying Your PPL Electric Utilities Bill

As a customer of PPL Electric Utilities, paying your bill on time is essential to avoid late fees and ensure uninterrupted service. Fortunately, PPL offers various payment options to suit your needs and budget. In this guide, we’ll explore the different ways to pay your PPL bill and answer some frequently asked questions about the process.

Paying Your PPL Bill Online

The easiest and most convenient way to pay your PPL bill is online. Simply log in to your PPL Electric Utilities account, click on the “Make a Payment” button, and follow the prompts to enter your payment information. You can use a checking or savings account for free, or process a secure card payment with Paymentus for a small fee.

If you’re not currently on a payment agreement, you can apply for a new one to stop your scheduled termination and make payments toward your past-due balance over time. If your payment agreement is past due, you can review the amount required to reinstate your agreement and stop your shut off.

Due Date Extension

If you’re not behind on your bill and need a little extra time to make the payment, you may be eligible for a due date extension. This protects your account for two weeks from the date you request the extension, giving you extra time to pay the amount due without any penalties.

To apply for a due date extension, sign in to your online account, click “Get Help Paying,” and follow the prompts. You’ll need to enter your household financial information, and PPL will provide you with all options available for your family.

Payment Agreements

If you need help paying your bill, you can sign in to your online account and apply for a payment agreement. PPL offers various payment plans, including the OnTrack program, which provides a lower fixed monthly payment plan and debt forgiveness.

To apply for a payment agreement, click “Get Help Paying” and follow the prompts. You’ll need to enter your household financial information, and PPL will provide you with all options available for your family.

Payment Centers

If you prefer to pay in person, PPL has several payment centers located throughout its service area. You can find a local bill payment center and make a cash payment with your PPL account number for a $2 fee.

Mailing Your Payment

If you prefer to mail your payment, you can send a check or money order to PPL Electric Utilities P.O. Box 25239, Lehigh Valley, PA 18002-5239. Make sure to include your PPL Electric bill account number on the check.

Frequently Asked Questions

Here are some frequently asked questions related to PPL bill pay:

1. I received a termination notice; how can I stop my shut off?
   If you received a termination notice, you can sign in to your online account, click “Get Help Paying,” and follow the prompts to view your options to stop your scheduled shut off. You can also apply for a new payment agreement or review the amount required to reinstate your agreement and stop your shut off.
2. I need a due date extension, how can I set that up?
   If you’re not behind on your bill and need a little extra time to make the payment, you may be eligible for a due date extension. Sign in to your online account, click “Get Help Paying,” and follow the prompts to see if you qualify for a due date extension.
3. How do I set up a payment arrangement?
   You can sign in to your online account, click “Get Help Paying,” and follow the prompts to apply for a payment agreement. PPL offers various payment plans, including the OnTrack program, which provides a lower fixed monthly payment plan and debt forgiveness.
4. I need help paying my bill. What programs do you offer?
   PPL offers various programs to help customers pay their bills, including payment agreements, budget billing, and due date