Paying Your Redding Utility Bill: A Comprehensive Guide

As a resident of Redding, California, paying your utility bill is an essential part of maintaining your home and ensuring that you have access to essential services such as water, electricity, and gas. In this guide, we will take a closer look at the different ways to pay your Redding utility bill and provide you with helpful tips and information to make the process as smooth as possible.

Online Payment Options

The City of Redding offers several online payment options for residents who want to pay their utility bills online. Here are some of the most popular options:

1. PayMyBill: This is the city’s official online payment portal, which allows residents to pay their utility bills using a credit or debit card. To make a payment, simply visit the PayMyBill website and follow the prompts to enter your account information and payment details.
2. My Account: If you have a My Account login, you can also pay your utility bill through the portal. Simply sign in to your account, click on the “Pay My Bill” button, and follow the prompts to make a payment.
3. One-Time Payment: If you don’t have a My Account login, you can still make a one-time payment using the city’s Unauthenticated Payment portal. Simply visit the portal, enter your utility account number, name, and identification, and follow the prompts to make a payment.

Tips for Online Payment

Here are some helpful tips to keep in mind when paying your Redding utility bill online:

• Make sure you have your utility account number and identification handy before starting the payment process.
• Use a secure internet connection to protect your personal and financial information.
• Keep a record of your payment confirmation number, which will be provided once your payment has been processed.
• If you encounter any issues during the payment process, contact the city’s customer service department for assistance.

Other Payment Methods

If you prefer not to pay your utility bill online, there are several other payment methods available:

1. Phone: You can pay your utility bill over the phone by calling the city’s customer service department at 530.339.7200. Have your utility account number and payment information ready when you call.
2. Mail: You can also pay your utility bill by mail. Simply send a check or money order, along with your payment stub, to the city’s utility billing department at the address listed on your bill.
3. In-Person: If you prefer to pay in person, you can do so at the city’s utility billing office located at 3611 Avtech Parkway, Redding, CA 96002.
4. Drop-Box: The city also offers a drop-box payment option, which allows you to deposit your payment in a secure box located at the utility billing office.

Payment Arrangement Programs

If you are having difficulty paying your utility bill, the City of Redding offers several payment arrangement programs to help you manage your payments. Here are some of the programs available:

1. Budget Bill Program: This program provides residential customers with a levelized monthly payment amount, calculated based on the average monthly bill amount for the prior twelve months at the current service location. To qualify, you must have resided at the current service location for at least twelve months and meet other credit eligibility requirements.
2. Preferred Due Date: This program allows residential customers to set a monthly utility bill due date that better accommodates their ability to pay on time and in full. To apply, you must meet specific credit eligibility requirements and maintain eligibility to remain in the program.
3. AutoPay: Signing up for AutoPay allows customers to pay their utility bills automatically through electronic funds transfer. With AutoPay, you will still receive a monthly statement, but your payment will automatically be deducted from your statement due date from your checking or savings account.

Tips for Managing Your Utility Bill

Here are some additional tips for managing your Redding utility bill:

• Make sure you receive a receipt for your payment, which will serve as proof of payment.
• Keep your payment rece