RMU Bill Pay: A Guide to Paying Your Utility Bills

As a customer of Rolla Municipal Utilities (RMU), paying your utility bills on time is essential to avoid any inconvenience or penalties. RMU offers various payment options to make it easy for you to pay your bills. In this article, we will discuss the different payment options available and how to use them.

Online Bill Pay

RMU offers an online bill pay service that allows you to pay your bills online through a secure third-party automated payment service. This service accepts Visa, MasterCard, Discover, Credit/Debit cards, and E-checks. Individual transactions up to $2,000 are available, and if the account balance is in excess of $2,000, additional transactions can be submitted for the remaining balance.

To make a payment online, you will need your RMU account number, which can be found on your bill, and your credit/debit card or check routing information. You will also need a valid email address for confirmation receipt.

Automatic Payment

RMU also offers an automatic payment service that allows you to have your utility bills deducted directly from your checking account. This service is called Automatic Bill Pay, and it saves time, postage costs, and check writing. To enroll in this service, you will need to visit the RMU business office with a voided check and complete an authorization form.

Equalized Payment Program

RMU offers an equalized payment option that allows customers to have consistent monthly payments. This program is administered on an annual May 1 through April 30 schedule with reviews in September and March for adjustments as necessary based on actual usage.

To qualify for the program, a residential customer must have 12 months of previous electric usage at the current residence and a current account at the time of enrollment. Customers may enroll in the plan anytime by submitting the Equalized Payment Application and may cancel at any time by providing 30 days written notice.

Pay via Phone

RMU also offers a pay via phone service that allows you to pay your bills over the phone using a credit or debit card. To use this service, call the secure line through IVR at (855) 812-5182.

Other Payment Options

In addition to the online bill pay, automatic payment, and equalized payment program, RMU also offers other payment options. These include paying in person at the RMU business office, using a drop box located on Elm Street, or paying by mail using a check or money order.

Conclusion

Paying your RMU utility bills on time is essential to avoid any inconvenience or penalties. RMU offers various payment options to make it easy for you to pay your bills. These include online bill pay, automatic payment, equalized payment program, pay via phone, and other payment options. By taking advantage of these payment options, you can ensure that your bills are paid on time and avoid any inconvenience.