Roseville Electric Bill Pay: A Guide to Making Payments Online, by Phone, or In-Person

As a resident or business owner in Roseville, California, it’s important to keep up with your electric utility bills to avoid any interruptions in service. The City of Roseville offers several convenient ways to pay your electric bill, including online, by phone, and in-person. In this guide, we’ll explore each of these payment methods in detail, so you can choose the one that works best for you.

Online Payment Methods

The City of Roseville accepts online payments through its Customer Self Service (CSS) portal. This is the most convenient and efficient way to pay your electric bill, as you can do it from the comfort of your own home or office, 24/7.

To make an online payment, follow these steps:

1. Go to the City of Roseville’s website (www.roseville.ca.us) and click on the “Government” tab.
2. Select “Departments & Divisions” from the drop-down menu.
3. Click on “Electric Utility” and then “Utility Billing.”
4. Click on “Make a Utility Payment” and follow the prompts to log in or create an account.
5. Enter your utility account number and other required information to make a payment.
6. Choose your preferred payment method: bank account information, Visa, MasterCard, or Discover.
7. Review your payment details and confirm your payment.

Automated Phone Payments

If you prefer to pay your electric bill over the phone, the City of Roseville offers an automated phone payment system. This service is available 24/7, and you can make payments using your residential or commercial utility account number.

To make an automated phone payment, follow these steps:

1. Call (916) 774-5300, the City of Roseville’s automated phone payment system.
2. Enter your utility account number and follow the prompts to make a payment.
3. Choose your preferred payment method: bank account information, Visa, MasterCard, or Discover.
4. Review your payment details and confirm your payment.

In-Person Payments

If you prefer to pay your electric bill in person, the City of Roseville has a utility counter located at 116 South Grant St. Suite 100. You can make payments with a check, Visa, MasterCard, or Discover.

To make an in-person payment, follow these steps:

1. Go to the utility counter located at 116 South Grant St. Suite 100.
2. Bring your utility bill and a valid form of payment: check, Visa, MasterCard, or Discover.
3. Let the customer service representative know that you would like to make a payment.
4. They will assist you with the payment process and provide you with a receipt.

Frequently Asked Questions

1. What are the payment options for electric utility bills in Roseville?

The City of Roseville accepts online payments, automated phone payments, and in-person payments at the utility counter. You can use bank account information, Visa, MasterCard, or Discover to make a payment.

1. Is there a fee for using the automated phone payment system?

No, there is no fee for using the automated phone payment system.

1. Can I make a payment using my credit card?

Yes, you can make a payment using your credit card (Visa, MasterCard, or Discover) through the online portal, automated phone system, or in-person at the utility counter.

1. Can I schedule a future payment?

Yes, you can schedule a future payment through the online portal or automated phone system.

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