Smile Generation Bill Pay: A Comprehensive Guide

Are you looking for ways to pay your Smile Generation bill? Look no further! This guide will provide you with all the information you need to know about paying your bill, including how to use the Smile Generation MyChart platform and what to do if you encounter any issues.

Understanding Your Bill

Before we dive into the details of paying your bill, it’s important to understand what a guarantor is. The guarantor is the person responsible for paying the bill. You can find the guarantor name and account number on your statement.

A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. You may have multiple visit accounts, each with their own balance.

Paying Your Bill: Smile Generation MyChart

The easiest and most convenient way to pay your Smile Generation bill is through the Smile Generation MyChart platform. MyChart is a secure and easy-to-use online portal that allows you to access your medical records, communicate with your healthcare provider, and pay your bills.

To pay your bill through MyChart, follow these steps:

1. Visit the Smile Generation MyChart website (www.smilegenerationmychart.com/MyChart/billing/guestpay/payasguest)
2. Click on the “Pay as Guest” button.
3. Enter your guarantor name and account number, and select the payment method you want to use (credit card or bank account).
4. Enter the payment amount and confirm the payment.
5. You will receive a confirmation number once the payment is processed.

Troubleshooting: Common Issues with Smile Generation Bill Pay

If you encounter any issues while trying to pay your bill through MyChart, here are some troubleshooting tips to help you resolve the problem:

1. Check your browser: Make sure you are using a compatible browser. MyChart supports the following browsers: Chrome, Firefox, Safari, and Edge.
2. Enable JavaScript: Make sure JavaScript is enabled in your browser. You can enable JavaScript by following these steps:
   • Chrome: Go to chrome://settings/javascript and toggle the switch to “On.”
   • Firefox: Go to about:preferences#content and toggle the switch to “On.”
   • Safari: Go to safari://settings/security and toggle the switch to “On.”
   • Edge: Go to edge://settings/javascript and toggle the switch to “On.”
3. Check your internet connection: Make sure you have a stable internet connection. Try restarting your router or modem if you are experiencing connectivity issues.
4. Clear your cache and cookies: Clearing your cache and cookies can help resolve issues with the MyChart website. Here’s how to do it:
   • Chrome: Go to chrome://settings/privacy and toggle the switch to “On.” Then, click on “Clear browsing data.”
   • Firefox: Go to about:preferences#privacy and toggle the switch to “On.” Then, click on “Clear your recent history.”
   • Safari: Go to safari://settings/privacy and toggle the switch to “On.” Then, click on “Manage website data.”
   • Edge: Go to edge://settings/privacy and toggle the switch to “On.” Then, click on “Clear browsing data.”
5. Contact MyChart support: If none of the above steps resolve the issue, you can contact MyChart support at 1-855-251-3580.

Conclusion

Paying your Smile Generation bill is easy and convenient with the Smile Generation MyChart platform. If you encounter any issues, follow the troubleshooting tips outlined above to resolve the problem. Remember, MyChart is a secure and easy-to-use online portal that allows you to access your medical records, communicate with your healthcare provider, and pay your bills. Sign up for Smile Generation MyChart today!