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Paying Your SMUD Bill: A Step-by-Step Guide

To make a one-time payment without signing in, please enter your SMUD account and ID number. Your ID number is located on the payment stub at the bottom of

Guest payment

https://myaccount.smud.org/unauthenticatedpayment

Are you having trouble paying your SMUD bill? Look no further! This guide will walk you through the process of making a payment without signing in, using the Guest Payment feature on the SMUD website. We’ll also cover what to do if you encounter any issues during the payment process.

Guest Payment: A Convenient Option

If you don’t want to sign in to your SMUD account, you can still make a one-time payment using the Guest Payment feature. To get started, go to https://myaccount.smud.org/unauthenticatedpayment and enter your SMUD account and ID number. Your ID number can be found at the bottom of your bill.


Once you’ve entered your account and ID numbers, click the “Next” button. You’ll be taken to a secure payment page where you can enter your payment information.
Payment Options
—————-SMUD offers several payment options, including credit/debit cards and electronic checks. Choose the payment method that works best for you and follow the instructions to complete the transaction.Troubleshooting Tips——————–If you encounter any issues during the payment process, don’t worry! Here are some troubleshooting tips to help you resolve common issues:

  1. Check your internet connection: Make sure you have a stable internet connection before attempting to make a payment.
  2. Verify your account information: Double-check that your SMUD account and ID numbers are correct.3. Try a different payment method: If your preferred payment method isn’t working, try using a different credit/debit card or electronic check.4. Clear your browser cache: Sometimes, clearing your browser cache can resolve issues with the payment portal.
  3. Contact SMUD Customer Service: If none of the above steps work, you can contact SMUD Customer Service at 1-888-742-7342 for assistance.Conclusion
    ———-Paying your SMUD bill doesn’t have to be a hassle. With the Guest Payment feature, you can make a one-time payment without signing in to your account. If you encounter any issues, don’t hesitate to reach out to SMUD Customer Service for help.Remember, you can also manage your account and pay your bill through the SMUD mobile app, available for both iOS and Android devices.Stay connected with SMUD on social media to stay up-to-date on the latest news and promotions! Follow SMUD on Twitter: https://twitter.com/SMUD_Corporate Follow SMUD on Facebook: https://www.facebook.com/SMUD.Corporate Follow SMUD on LinkedIn: https://www.linkedin.com/company/sacramento-municipal-utility-district Follow SMUD on Instagram: https://www.instagram.com/smud_corporate SMUD – Providing safe, reliable, and sustainable energy to the Sacramento region since 1946.

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FAQ

What is the phone number for SMUD bill pay?

Phone. Call us toll-free at 1-888-742-7683 to make a payment. Representatives are available to take eCheck payments Monday through Friday from 7 AM to 7 PM. Our automated system is available 24 hours a day for residential customers.

How do I pay my SMUD bill?

To pay online, log in to My Account and select Pay now. You can also pay over the phone, by mail or in person. Visa, MasterCard, Discover and electronic checks are accepted online and over the phone.

How do I find my SMUD ID number?

To make a one-time payment without signing in, please enter your SMUD account and ID number. Your ID number is located on the payment stub at the bottom of your bill.

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