Paying Your Water Bill in Tucson: A Comprehensive Guide

As a resident of Tucson, it is important to stay on top of your water bill payments to avoid any interruptions in service. The City of Tucson offers several convenient ways to pay your water bill, including online, by phone, and in person. In this guide, we will explore the different payment methods, how to set up automatic payments, and what to do if you have a question or concern about your bill.

Online Payment Methods

The City of Tucson offers an online payment portal for water bills, which allows you to make a payment, view your statement, and set up automatic payments. To access the portal, visit the City of Tucson’s website and click on the “Departments” tab. From there, select “Water” and then “Pay-Utility.” You will be redirected to the online payment portal, where you can log in or create an account.

To create an account, you will need your account number and the last four digits of your social security number. Once you have created an account, you can set up automatic payments, which will automatically deduct the payment amount from your designated bank account each month. You can also view your statement electronically and receive billing notices by email or text.

Phone Payment Methods

If you prefer to pay your water bill over the phone, you can call the City of Tucson’s customer service line at (520) 791-3242. Have your account number and payment information ready, and follow the prompts to make your payment.

In-Person Payment Methods

If you prefer to pay your water bill in person, you can do so at the City of Tucson’s Water Department, located at 310 W. Alameda St. The office is open Monday through Friday from 8:00 am to 5:00 pm. You can also drop off your payment at the night deposit box located outside the building.

Setting Up Automatic Payments

To set up automatic payments, log in to your online payment portal account and click on the “Autopay” tab. From there, you can set up a recurring payment plan, which will automatically deduct the payment amount from your designated bank account each month. You can also choose to receive an email reminder before the payment is deducted.

Troubleshooting and Questions

If you have a question or concern about your water bill, you can contact the City of Tucson’s customer service line at (520) 791-3242. You can also visit the Water Department’s website and click on the “FAQs” tab for answers to frequently asked questions.

Conclusion

Paying your water bill in Tucson is easy and convenient, with several payment methods available. By setting up automatic payments, you can ensure that your bill is paid on time, every time. If you have any questions or concerns, the City of Tucson’s customer service team is available to assist you.

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